Supervisor Hotel Operations- Full Time, Hotel Front Operations (Harrah's SoCal)

Provides supervision in the daily tasks of the front desk, bell desk, Valet, and PBX teams.  Supervise day-to-day operations of the Hotel Front services to achieve customer satisfaction and quality service while assuring compliance with policies and Standard operating Procedures. Creates a fun and exciting work environment for our employees as well as our guests. Seeks employees input on new ideas to improve service standards. Promotes a positive work environment creating opportunities to increase customer satisfaction scores. Responsible for training, develop and motivate employees to increase employee retention.