EDI Set-Up Technician

  

LOCATION: 

Valley Stream (near LIRR & Cross Isl Pkwy), NY 11580

JOB DESCRIPTION: 

This is a project coordinator role. The person in this role is responsible for testing/setting up new EDI business-to-business relationships in our system.

Tasks involve:

Author and edit documents, notes and manuals for both internal and external usage

Keeping track of test projects

Following up with clients and 3rd party business partners (email & phone)

Preparing and running reports

Working with other departments (sales & customer support)

Troubleshooting errors during EDI testing

Candidates must be detail oriented and should have good communication skills. You should have the ability to manage multiple test projects and be able to prioritize as needed.

Training will be available.

RESPONSIBILITIES INCLUDE:

Setup vendor and trading partner relationships 

Test and maintain electronic transaction interfaces with trading partners and 3rd party business partners

Work with trading partners to coordinate submission of test files

Track and record test results 

Diagnose problems with test files that fail compliance or do not process correctly

Monitor and respond to email or phone requests

MANDATORY SKILLS:

Attention to detail

Ability to read, comprehend and follow detailed instructions

Ability to explain technical terms to non-technical audience effectively

Have a passion for solving tough problems

Ability to work on a computer for extended periods of time

Ability to work with limited supervision

HELPFUL SKILLS:

Strong analytical/problem solving skill

Previous EDI or shipping experience is a plus

Excel, programming, or other analytical experience

ABOUT US:

Our company provides technical services to the retail, fashion and wholesale industries. We pride ourselves on building strong business relationships with our customers, helping them deepen their relationships with the major retail players (Amazon.com, Bed Bath & Beyond, Bloomingdales, JC Penney, Macy's, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sears, Stein Mart, Target, Walmart, etc.)

Equal Employment Opportunity.