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Mitigation Coordinator / Administrative Assistant

ServiceMaster Restore 9169 - Valley Stream
Posted a month ago, valid for 21 days
Location

Valley Stream, NY, US

Salary

$60,000 - $75,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • ServiceMaster by GBS is seeking a Mitigation Coordinator to manage office operations in their restoration company serving Long Island and the greater NYC metro area.
  • The role requires 2+ years of experience in restoration, construction, or insurance-related administration, with mitigation experience being a plus.
  • Key responsibilities include answering calls, scheduling jobs, maintaining documentation, and coordinating with vendors and subcontractors.
  • The position offers a competitive salary ranging from $60,000 to $75,000 per year based on experience, along with benefits like 401(k) matching and paid time off.
  • Ideal candidates should possess strong communication skills, be detail-oriented, and be comfortable using Microsoft Office/365 and job management software.
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
We're looking for the person who keeps every job on track from the office side.

ServiceMaster by GBS is a family-owned, white-glove restoration company serving Long Island and the greater NYC metro area. We need a Mitigation Coordinator who's a stickler for the details, builds relationships easily, and can juggle a dozen moving pieces without dropping any of them. If you like solving problems and getting results, you'll fit right in.

What you'll do:
  • Answer incoming calls, log new job losses, and get jobs scheduled
  • Keep job documentation, photos, and notes accurate and organized
  • Coordinate testing, pack-out/pack-in, and other vendor and subcontractor scheduling
  • Follow up with insurance carriers and homeowners on payments and documentation
  • Work closely with the mitigation manager, project managers, and technicians to keep every job moving
  • Use QuickBooks to manage sales & expenses 
What you bring:
  • 2+ years in restoration, construction, or insurance-related administration (mitigation experience a plus)
  • Strong communication skills and a professional, proactive attitude
  • Detail-oriented with excellent organizational skills in a fast-paced environment
  • Comfortable with Microsoft Office/365; familiarity with job management or estimating software (Xactimate, Symbility) a plus
What we offer:
  • $60,000–$75,000/year based on experience
  • Paid time off
  • Real opportunity for advancement — we promote from within
Family-owned. We know our people, and we invest in them. Apply today.



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