Warranty Administrator

ABOUT RSC

 At Refrigeration Sales Corporation, our people are the driving force that makes us stand out from the rest. Customer satisfaction is our goal. Some benefits include medical, dental, vision and life insurance. We offer tuition reimbursement options as well as in house training opportunities.

Seeking a detail‑oriented HVAC Warranty Administrator to manage and process warranty claims at the distributor level. This role reviews claim documentation, submits claims to manufacturers, tracks credit, and supports contractors with warranty questions. Ideal for someone organized, customer‑focused, and comfortable working with technical product information.

Responsibilities:

• Review, enter, and submit HVAC warranty claims to manufacturers
• Verify serial numbers, product registration, and required documentation
• Communicate claim status and outcomes to contractors and internal teams
• Work directly with dealers/contractors on warranty and registration issues
• Maintain accurate records and stay current on manufacturer warranty policies

Qualifications:

• Experience in HVAC, distribution, or technical admin work
• Strong attention to detail and accuracy
• Clear communication skills
• Ability to interpret model/serial numbers and technical info
• Proficiency with office and ERP systems