Technical Writer

Description

Premier Pump & Power is a leading manufacturer of custom-engineered pump solutions. We specialize in large, trailer-mounted industrial and wastewater packages, delivering best-in-class performance, serviceability and built-in quality. We proudly serve thousands of customers nationwide from our headquarters in Vancouver, Washington and state-of-the-art plant in Houston, Texas.

We are seeking an experienced and detail-oriented Technical Writer to organize our company documents and artifacts into a digital knowledge management hub Confluence and establish knowledge taxonomies and hierarchies.

This is a full-time, on-site position in Vancouver, Washington. You will report to the Vice President of Operations.

Responsibilities

Build and manage a centralized knowledge management hub (e.g. Confluence) to store and access company information
Create, update, and maintain comprehensive documentation, including standard operating procedures (SOPs), best practices, and training materials
Develop and implement knowledge taxonomies, hierarchies, and tagging systems for effective organization and searchability
Collaborate with subject matter experts (e.g. Engineering, IT, HR, Operations, Sales, etc.) to document processes, workflows, and technical knowledge
Establish guidelines for content creation, review cycles, and documentation standards to ensure consistency
Train employees on how to access and contribute to the knowledge management system
Monitor and manage knowledge hub usage, collect feedback, and continuously improve its structure and content

Qualifications

Bachelor's degree in Information Management, Business Administration, Communications, or a related field (or equivalent work experience)
Proven experience in knowledge management, technical writing, or documentation management
Expertise in using and administering knowledge management tools (e.g. Confluence, OneDrive, SharePoint) and documentation platforms
Strong organizational skills with experience in building taxonomies, metadata structures, and content hierarchies
Excellent writing and editing skills, touch type at 80+ works per minute, with the ability to produce clear and concise documentation
Familiarity with project management methodologies and tools (e.g. Jira, Trello) is a plus
Strong interpersonal skills and the ability to collaborate with cross-functional teams
Self-starter with a proactive approach to organizing information and driving projects to completion

Employment will be conditioned upon passing a drug screen and background check.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k) company matches up to 4% of employee contributions
Vacation (up to 40 hours Vacation time accrued per year in years 1-3, pro-rated in year 1 based on start date)
Paid Sick Leave
8 paid holidays per calendar year

Physical Requirements and Work Environment

Employees must be able to lift and move up to 10 pounds occasionally and rarely lift or move up to 15 pounds. Close vision is required for this job, specifically for reading and viewing a computer screen for extended periods. This is a sedentary office position requiring prolonged periods of sitting at a desk (up to 6 to 8 hours a day). The role involves continuous repetitive motion and fine manipulation of the hands and fingers for typing and operating standard office equipment. Employees are occasionally required to reach with their hands and arms, stand, and walk (typically totaling no more than 2 hours per day), and are rarely required to kneel or stoop to access file cabinets. While performing the responsibilities of this job, employees must be able to frequently communicate with others and exchange accurate information.

While working in the office, employees will operate in a climate-controlled environment and tolerate quiet to moderate noise levels. This role routinely uses standard office equipment. If occasional visits to the shop floor or warehouse are required, employees may be asked to wear appropriate personal protective equipment (PPE) and tolerate moderate to loud noise levels while in those specific areas.

It's our policy to provide equal employment opportunities for all applicants. Premier Pump & Power makes reasonable accommodations for disabled employees and does not unlawfully discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including Washington State's Fair Chance Act relating to an applicant's criminal history.

Learn more about this Employer on their Career Site