Corporate Accounts Specialist

JOB SUMMARY:

The Corporate Accounts Specialist is responsible for providing distributor, end user and/or government corporate account support for the business. This role will establish close working relationships within the customer network and other internal and external functions supporting the program/business area.

ESSENTIAL/PRIMARY DUTIES:

• Prepares, modifies, maintains, and administers rebates to customers in addition to monitoring the growth and administrative fees & incentives
• Manages the EDI contact list and the price file distribution to all of the customers
• Maintains completeness and accuracy of distributor database
• Monitors contract compliance and makes appropriate recommendations
• Maintains accurate membership rosters for group purchasing and other corporate account contracts
• Prepares quotes for direct business with the federal government and maintains various government contracts
• Follows up on day to day issues on contract maintenance
• Communicates contract changes directly with the sales field and internal customers
• Prepares and coordinates year-to-date dealer performance reporting
• Completes contract tier requests and notifies distribution of tier changes
• Monitors and responds to multiple group email boxes
• Works with Midmark teammates to complete contract RFI’s and RFP’s
• Creates and maintains pricing in Oracle

SECONDARY DUTIES:

• N/A

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in a business-related field and 2-4 years of relevant experience, or equivalent combination of education and experience.

COMPETENCY and/or SKILL:

• Strong knowledge of Microsoft Office Suite
• Working knowledge of existing product lines and part numbers and how they impact dealer operations
• Flexible, multi-tasked, detail oriented and able to quickly act under pressure and meet deadlines
• Process oriented, proactive and customer-focused
• Strong problem-solving skills
• Ability to work in cross-functional environment
• A wide degree of creativity and latitude

SUPERVISORY RESPONSIBILITIES: 

• No supervisory responsibilities