JOB SUMMARY:

Oversees and coordinates logistics processes and provides support to all domestic locations. Analyzes data, problem solves issues, and works closely with distribution coordinators, operations, customer service, customers, quality, marketing, and sales to meet customer’s expectations and regulatory compliance. Performs work under minimal supervision.

ESSENTIAL/PRIMARY DUTIES:

Collaborates with operations, customer experience, and distribution coordinators to modify orders and meet external customer expectations
Problem solves logistics-related issues to provide solutions to meet customer expectations
Optimizes the creation of deliveries of orders within and outside of the system to allow for the most efficient and cost effective ship methods for customers
Maintains, verifies and updates quoting of deliveries through the TMS software, ERP system and manual tools
Validates and analyzes freight invoices to determine approval or denial of payment
Creates shipping documents including but not limited to bills of lading, packing slips, notice to shipper forms and international documentation
Tracks, traces, and requests shipment history and documentation
Files and manages claims with freight carriers
Makes in the moment decisions based on situational awareness and fiduciary responsibility

SECONDARY DUTIES:

Works with logistics leadership to drive quality and efficiency improvements
Supports warehouse office, Midmark Delivery Service, and project teams as needed
May provide coaching, mentoring, and training to new logistics coordinators and/or other shipping teammates
Stays informed about industry regulations and compliance requirements

EDUCATION and/or EXPERIENCE:

Bachelor’s degree in business or related field and 2-4 years of relative experience, or equivalent combination of education and experience.

COMPETENCY and/or SKILL:

Ability to work in a cross-functional, high paced, and agile environment
Proficient in Microsoft Office applications (specifically Excel and Outlook)
Demonstrated ability to solve problems and make decisions independently
Excellent written and oral communication skills
ERP experience is a plus, preferably with Oracle

SUPERVISORY RESPONSIBILITIES:

Founded in 1915, Midmark Corporation is the only company transforming healthcare experiences through innovative design within the medical, dental and animal health environments. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care. The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to the Midmark Experience Center, Design Center, Technology Center and our largest manufacturing facility. Midmark maintains eleven additional locations in the United States, including four innovation hubs, and has subsidiaries in India and Italy.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled

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Logistics Coordinator