About Baptist Health
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Job Description

Baptist Silverleaf is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a Fulltime Nights opportunity, Thursday - Saturday 6:45 pm - 7:15 am.

Patient Access Representative II, Job Responsibilities:

Registers patients accurately and efficiently
Utilization of multiple systems and interfaces
Cross-Trained in order to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines

Experience Requirements:

1-2 years Customer Service Experience Required
1-2 years Healthcare experience Preferred
1-2 years Insurance experience Preferred

Education & Credential Requirements:

High School Diploma Required

Primary Location:

Silverleaf - MOB Building B 8595 St Johns Parkway

Learn more about this Employer on their Career Site

Patient Access Representative II, ED Nights, Baptist Silverleaf