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US-Operations Expert

Apple
Posted 9 days ago, valid for 11 days
Location

Victor, NY 14564, US

Salary

$42,000 - $50,400 per year

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Contract type

Full Time

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Sonic Summary

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  • Apple Retail seeks an Operations Expert to enhance customer experience and operational excellence.
  • The role involves managing inventory tasks, mentoring team members, and ensuring compliance with Retail Inventory processes.
  • Candidates should have retail or sales experience and be available to work flexible schedules, including nights and weekends.
  • The position emphasizes customer service, teamwork, and effective problem-solving skills.
  • Salary details are not specified, but relevant experience is required for applicants.
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Expert, you help drive sales and the customer experience by delivering excellence in operations, inventory accuracy, and preservation activities. You have a deep understanding of operational practices and mentor the Operations team to complete operational tasks accurately and in accordance with Retail Inventory processes.

Description


Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so. Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience. Support Operations Specialists by sharing knowledge about the Retail Inventory processes. Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making. Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes. Perform other tasks as needed, including but not limited to supporting customer-facing activities. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications


You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Be able to lift and carry product to various locations within and near the store. Have experience in retail or sales, or related work experience.

Preferred Qualifications


You can: Focus on the customer experience, with an emphasis on serving both the internal and external customer. Be a self-starter who is detail-oriented, organized, and can work without close supervision. Prioritize workload and meet deadlines in a fast-paced environment. Work in a team environment, demonstrating shared responsibility and accountability with other team members. Demonstrate effective problem solving, analytical, and communication skills.



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