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Job Summary
The Medical Assistant is responsible for administrative and clinical duties under the direction of a provider. This role ensures proper patient identification, following all HIPPA policies, labeling, handling, and processing of samples, medications, and PHI according to standard procedures and safety protocols.
Duties/Responsibilities
- Show patients to examination rooms and prepare them for the provider.
- Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
- Maintain patient care areas by keeping them clean and stocked.
- Prepare and administer medications and vaccines as directed by a provider.
- Collect blood, tissue, and other laboratory specimens, log the specimens, and prepare them for testing
- Perform testing such as TB PPD, EKG, PFT, vision, hearing, and point of care laboratory tests
- Authorize drug refills and communicate prescription information to pharmacies
- Answer patient portal questions, assist with patient requests as needed
- Explain treatment procedures, medications, diets, or provider instructions to patients or family members
- Clean and sterilize instruments and dispose of contaminated supplies
- Perform general office duties, such as answering telephones, scheduling appointments, completing sports physical forms, surgical clearance forms, assisting with follow-up phone calls, etc.
- Help providers examine and treat patients by assisting with bedside procedures
- Prioritize and multitask to accommodate the needs of any provider
- Able to recognize signs of an emergency and notify provider and/or RN manager in real time
- Prep provider schedules for the following business day, assist with quality measure tracking and reporting
- Update and maintain MCIR vaccine records
- Enter, transcribe, record, store, or maintain patient health information in written or electronic form
- Assist with training new hires during their orientation period
- Monthly completion of Eagle training
Qualifications/Experience
- High School Diploma or equivalent
- Exceptional communication skills
- Ability to work with all ages of patients
- BLS CPR certification – required
- MA certification – preferred
- Two years of MA experience – preferred
- Previous use of Athena EHR – preferred
Physical Requirements - Prolonged periods of standing/bending in a patient care area as well as sitting at a computer desk
- Ability to move/ lift 30 to 40 pounds to stock supplies and move or support patients
- Use of personal protective equipment (PPE) as required.
Qualifications/Experience
- High School Diploma or equivalent
- Exceptional communication skills
- Ability to work with all ages of patients
- BLS CPR certification – required
- MA certification – preferred
- Two years of MA experience – preferred
- Previous use of Athena EHR – preferred
Physical Requirements - Prolonged periods of standing/bending in a patient care area as well as sitting at a computer desk
- Ability to move/ lift 30 to 40 pounds to stock supplies and move or support patients
- Use of personal protective equipment (PPE) as required.
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