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Job Description
SUMMARY: Domino’s Pizza Team USA team members are an inclusive, fun, and friendly group of people. We strive for teams of happy, motivated and dedicated staff with a passion for providing the best possible service to our customers. The Customer Service Representative (CSR) is responsible for providing quality customer service as well as making our delicious food with pride. They serve as the primary point of contact for customers, ensuring a positive experience by providing information, processing orders, resolving complaints, and maintaining a clean and safe environment.
RESPONSIBILITIES
- Provide Best in Class Customer Service
- Assist with Store Operations
- Manage Image and Cleanliness of Store
- Maintain Food and Team Member Safety
Qualifications
QUALIFICATIONS
- Excellent customer service ability
- Prior experience in a customer service or applicable role preferred
- Ability to problem solve and resolve customer concerns and/or complaints
- Proven ability to work as a part of a team to achieve a common goal
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Excellent verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Must embody Domino’s Values; Do the Right Thing; Put People First; Create Inspired Solutions; Champion our Customers; and Grow and Win Together
- Ability to pass a pre-employment background screening.
- Must be 16 years of age or older
PHYSICAL REQUIREMENTS
- Standing
- Walking
- Sitting
- Lifting
- Carrying
- Pushing
- Climbing
- Stooping/Bending
- Crouching/Squatting
- Reaching
Additional Information
Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.
