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Job Description
SUMMARY
A Delivery Expert ensures timely, safe, and customer-focused delivery of goods, often serving as the face of the company during last-mile logistics. While not on delivery runs, the Delivery Expert assists with in-store operations including order preparation, inventory management, and customer service. This includes but is not exclusive to taking orders, bagging and tagging, answering phones, handing out carry-out orders, dishes, cleaning, helping on the makeline when there are no deliveries...etc.
RESPONSIBILITIES
- Provide Best in Class Customer Service
- Maintain Image and Cleanliness of the Store
- Operate Store Technology
- Maintain Food and Team Member safety
- Store Operations
Qualifications
QUALIFICATIONS
- Must be 18 years of age
- Valid driver's license with safe driving record meeting company standards
- Access to insured vehicle which can be used for delivery
- Prior experience in a customer service or similar role preferred
- Possesses navigational skills to read a map, locate addresses within designated delivery area and able to navigate adverse terrain including multi-story buildings
- Proven ability to work as a part of a team to achieve a common goal
- Ability to problem solve and resolve customer concerns and/or complaints
- Must be able to process the correct change for cash orders
- Excellent verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Must embody Domino’s Values: Do the Right Thing; Put People First; Create Inspired Solutions; Champion our Customers; and Grow and Win Together
PHYSICAL REQUIREMENTS
- Standing
- Walking
- Sitting
- Lifting
- Carrying
- Pushing
- Climbing
- Stooping/Bending
- Crouching/Squatting
- Reaching
- Driving
Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!
