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Position Overview
We are looking for a dedicated and energetic baristas to join our team! This role involves preparing high-quality beverages, providing excellent customer service, and supporting overall cafe operations. In addition to barista responsibilities, this position includes cashiering, food expediting, and dishwashing to maintain a clean and efficient work environment.
Key Responsibilities
1. Barista Duties
- Prepare and serve coffee, espresso drinks, teas and other beverages to company standards.
- Maintain knowledge of menu items and make recommendations to customers.
- Ensure consistency and quality in all drinks and food presentations.
- Enforce all health, safety, and sanitation regulations across all shifts.
- Restock coffee supplies, syrups, cups and other materials as needed
2. Customer Service & Cashiering
- Greet customers warmly and take orders accurately
- Operate the POS (point-of-sale) system, handle cash, credit and digital payments
- Provide prompt and friendly service while managing multiple orders
- Resolve customer concerns professionally and efficiently, involving management when needed
3. Food Expo (Expeditor Duties)
- Coordinate and organize food orders for timely service
- Ensure accuracy and presentation of all outgoing food items
- Communicate clearly with kitchen staff and front-of-house team
- Maintain cleanliness and order in the food pickup area
4. Dishwashing & Cleaning
- Wash dishes, utensils, and equipment following sanitation guidelines
- Keep dish area, kitchen, and service areas clean and organized
- Take out trash and maintain cleanliness throughout the cafe
- Assist with opening and closing cleaning duties
Qualifications & Requirements
- Previous experience in food service of coffee shop preferred, but not required
- Strong multitasking and time management skills
- Excellent communication and customer service abilities
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
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