About Us

HEI Hotels & Resorts is proud to welcome the Marriott Virginia Beach Oceanfront Resort to our growing portfolio of distinguished properties. Situated directly on the Virginia Beach boardwalk, this premier oceanfront destination offers sweeping Atlantic views, upscale accommodations, vibrant dining experiences, and modern meeting and event space for both leisure and business travelers. As part of the dynamic Cavalier Resort campus, the hotel delivers an elevated coastal hospitality experience in one of Virginia’s most desirable beachfront communities. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $15.00 - $15.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

The Activities Coordinator is responsible for creating and delivering engaging, memorable, and safe recreational experiences for guests of the Cavalier Resort Beach Club. This position supports the planning, coordination, and execution of daily activities and special events designed to enhance the guest experience and encourage participation among individuals, families, and groups.

The ideal candidate is energetic, outgoing, organized, and comfortable interacting with guests of all ages. The Activities Coordinator should have a genuine passion for hospitality and recreation and be able to create a welcoming atmosphere while maintaining a strong focus on safety, service, and professionalism.

Plan, coordinate, and facilitate daily recreational activities and guest programming at the Beach Club.
Lead activities that may include games, fitness and wellness activities, family programming, arts and crafts, beach or pool activities, social events, and other recreational experiences.
Create an engaging and inclusive environment that encourages guests to participate and interact.
Welcome guests and proactively promote upcoming activities, events, and programming.
Provide exceptional guest service and respond to guest questions, requests, and feedback in a professional and timely manner.
Assist with the development of new activities and programming based on guest demographics, seasonal trends, and resort initiatives.
Prepare activity areas, equipment, supplies, and materials before and after scheduled programming.
Ensure activities are conducted safely and in accordance with Resort policies and established safety procedures.
Monitor guests during activities and appropriately address safety concerns or behavioral issues.
Maintain clean, organized, and attractive activity areas throughout the day.
Assist with special events, holiday programming, group activities, and resort-wide events as needed.
Work collaboratively with Beach Club, Recreation, Food & Beverage, Guest Services, and other Resort teams to coordinate programming and enhance the overall guest experience.
Maintain an accurate schedule of activities and communicate changes to guests and appropriate team members.
Monitor activity supplies and equipment and communicate replenishment, maintenance, or replacement needs.
Assist with setup and breakdown of activities and events.
Maintain a professional appearance and positive attitude while representing Cavalier Resort.
Follow all Resort policies and procedures, including those related to guest safety, emergency procedures, cleanliness, and workplace conduct.
Perform other duties as assigned by management.

Guest Experience Expectations

Create memorable experiences that reflect the Cavalier Resort's commitment to exceptional hospitality.
Be approachable, enthusiastic, and attentive to guests.
Anticipate guest needs and look for opportunities to exceed expectations.
Engage guests in a friendly and authentic manner without being intrusive.
Handle guest concerns professionally and escalate issues to management when appropriate.
Maintain a positive, energetic presence throughout scheduled activities.

Qualifications

Previous experience in recreation, hospitality, activities, entertainment, childcare, fitness, events, or a related field preferred.
Previous experience leading groups or facilitating activities is a plus.
Strong interpersonal and communication skills.
Comfortable speaking to and engaging groups of guests.
Ability to work independently while also functioning effectively as part of a team.
Highly organized with the ability to manage multiple activities and priorities.
Energetic, creative, dependable, and guest-focused.
Ability to remain calm and professional in a busy, fast-paced environment.
Ability to exercise good judgment and prioritize guest safety.
CPR/First Aid certification, or the ability to obtain certification, preferred.
Must be comfortable working outdoors and in a variety of weather conditions.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Learn more about this Employer on their Career Site

Activities Coordinator - Marriott Virginia Beach Oceanfront

Guest Experience Expectations

Qualifications