Customer Equipment Technician I

About ASC

 Acoustical Sheetmetal Company (ASC) provides on-site power integration for large-scale data centers. We offer sound-attenuated and weather-protective packaging for on-site power generation equipment, with products ranging from economical skin-tight enclosures to entire multi-unit power plants. We work to reform and modernize the integration process in a multitude of ways. Our personnel include certified welders, licensed electricians, and machinists, as well as an engineering design team that works with production in an assembly line process immersed in the language and culture of quality control. We offer project management and administrative support for the submittals process as well as advanced welding engineering, freight distribution management, CAD visualization, and unparalleled field service.

Core Values 

Safety – Continuous focus on the culture necessary to achieve an injury-free workplace.

Integrity – Act ethically and transparently in all business and personnel dealings. Do the right thing, even when it is hard.

Quality – Daily focus on the systems and processes necessary to ensure high-quality products are delivered from our facilities.

Teamwork – Combine individual strengths to achieve exceptional results.

Role Overview

The Customer Equipment Tech supports the Customer Equipment Supervisor in maintaining accurate records of Customer Equipment. This role ensures all inventory transactions are processed correctly and efficiently to support production schedules and prevent shortages or overages. The ideal candidate is detail-oriented, dependable, and able to work collaboratively in a fast-paced manufacturing environment.

Key Responsibilities:

• Perform daily inventory activities, including receiving, storing, issuing, and counting of materials.
• Maintain accurate and up-to-date records in the inventory system.
• Assist in conducting regular cycle counts and monthly physical inventories.
• Identify and report discrepancies or damaged materials to the Inventory Control Supervisor.
• Help organize and maintain warehouse areas, labeling, and bin locations for efficient storage.
• Support the movement of materials between departments and facilities as required.
• Collaborate with Purchasing, Production, and Shipping to ensure timely material availability.
• Operate material handling equipment (e.g., forklifts, pallet jacks) safely and efficiently.
• Follow all safety procedures and company policies while maintaining a clean and organized work area.
• Participate in continuous improvement and lean manufacturing initiatives.

Key Performance Indicators (KPIs):

• Inventory Accuracy Rate – Target: ≥ 98%
• Cycle Count Completion Rate – Target: 100% adherence to schedule
• Inventory Turnover Ratio – Target: Maintain balance to minimize overstock
• Receiving to Stock Location – Target: < 24 hours
• Support to Production Downtime Due to Material Issues – Target: 0 hours per month

What we're looking for:

• 2+ years of experience in inventory control, warehouse, or material handling environment
• Basic understanding of inventory management systems and practices
• Experience with QuickBooks or similar inventory tracking software
• Proficiency in Microsoft Excel and basic computer skills
• Strong attention to detail and organizational skills
• Ability to lift up to 50 lbs. and operate material handling equipment
• Reliable and punctual with a strong work ethic

• Experience in a manufacturing or industrial environment
• Forklift certification or OSHA safety training
• Familiarity with lean manufacturing or 5S practices
• Associate’s degree or coursework in Supply Chain, Business, or related field

Work Environment: