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Manager, Customer Relations and Guest Services

Sentara Health
Posted a month ago, valid for a month
Location

Virginia Beach, VA 23458, US

Salary

Competitive

Contract type

Full Time

Paid Time Off
Life Insurance
Disability Insurance
Tuition Reimbursement

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SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • Sentara Virginia Beach General Hospital is seeking a Manager of Patient Care Services for a day shift position, Monday to Friday, in Virginia Beach, VA.
  • The role requires a Bachelor's Level Degree and a minimum of 3 years of management experience, along with proficiency in Microsoft Office.
  • Key responsibilities include supervising staff, providing clinical expertise, engaging in process improvements, and assisting with fiscal budgeting and management.
  • The position offers a competitive salary and a comprehensive benefits package, including medical, dental, vision plans, and tuition assistance of $5,250 per year.
  • Sentara Health is committed to diversity and inclusion and encourages applications from a wide range of candidates.

City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Sentara Virginia Beach General Hospital is hiring a Manager, Patient Care Services.

Hours/Shift: Monday - Friday, Day Shift.

The Manager of Patient Care Services supervises models and leads professional practices consistent with organizational goals of safety, customer satisfaction and quality for the area of expertise.

Responsible for supervising staff, provides clinical/ technical expertise and engages in process improvements. Assists in the fiscal budgeting and management process for the department including billing/revenue management, payroll, purchasing and supply cost management. Performs work assignments as needed to provide coverage and to mentor or assist staff. Interviews, hires and develops team members with the goal of developing a highly effective work team. Engages in talent retention strategies for the area(s) of responsibility. Licensed professionals are required to keep license or certifications current in the state of practice.

Education

  • Bachelor's Level Degree Required

Experience

  • 3 years Management Experience Required

  • Microsoft Office Experience

Keywords: Manager, Supervisor, Leader.

.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is home to the region’s only Level III Trauma Center. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services. We are located just 15 minutes from VA Beach Town Center and just a few minutes to the Oceanfront.

As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.




Learn more about this Employer on their Career Site

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By applying, a Sentara Health account will be created for you. Sentara Health's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.