(NGIS LITTLE CREEK) CONFERENCE ASSISTANT

Job Summary: 

Coordinates, sets up, and orders supplies for conferences and special activities of military members, visiting dignitaries, and their guests. 

Duties and Responsibilities: 

• Responsible for the set-up of an NHG conference room prior to scheduled activities to ensure all contractual arrangements are met and that all training aids and associated materials, table arrangements, food and beverage stations, base information, maps, etc. are set-up and in good working order.
• Provides daily updates to front desk staff of conference room usage.
• Places directional signage noting conference name and provider. 
• Monitors conference in progress to ensure service provided is efficient, courteous, and correct relative to etiquette, military protocol, and contractual terms.
• Troubleshoots unexpected problems related to training aids, ventilation, and minor emergencies. Makes adjustments to accommodate special situations. 
• During conferences may provide special services such as message taking, faxing, and/or copying documents, issuing local maps, base information, etc.
• Upon completion of conference ensures clean-up of conference area to include returning furniture to its regular placement, storing equipment, and training aids, clearing food and/or beverage stations, and ensuring all dishware and serving trays are clean and properly stored. Ensures that furniture is clean and polished, waste is removed, and conference area is clean including window sills and floors.
• Orders, receives, and issues amenities such as coffee, sugar, creamers, pastries, fruits, etc. 
• Performs daily inventories to calculate monthly usage for ordering. Performs weekly/monthly inventories and submits to the site business office. 
• Ensures all property equipment is in working order and available for inspection and records are accurate. 
• May act as designated receiver for APF NAF supplies and property. Conducts monthly/quarterly inventory of all supplies and property assigned. 
• Reports damaged or stolen equipment immediately and ensures routing maintenance is performed. Ensures repair or replacement of equipment as needed.
• Utilizes the Property Management System (PMS) to access guest information.
• Receives requests and processes group reservations for 5 or more persons within established guidelines. 
• Secures a credit card for incidental expenses and authorizes the credit card for room charges. 

Performs other related duties as assigned

No experience required. 

High school graduate or equivalent preferred.