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Travel customer representative/REMOTE

ETS
Posted 5 months ago, valid for 23 days
Location

Virginia Beach, VA 23458, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Travel Customer Representative will support clients throughout their travel journey, assisting with inquiries and ensuring exceptional service.
  • Candidates should have strong customer service experience, ideally in travel or hospitality, and excellent communication skills.
  • The position requires a proactive individual with attention to detail and the ability to handle client concerns empathetically.
  • This role offers 100% remote work, flexible scheduling, and opportunities for growth within the agency.
  • The salary for this position is competitive, and applicants should have at least 2 years of relevant experience.

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.,

Assist with travel bookings, changes, cancellations, and special requests.,

Provide accurate information about destinations, travel documents, and agency policies.

Follow up with clients to confirm trip details and satisfaction.,

Handle concerns or complaints with empathy and problem-solving skills.,

Ideal Candidate

-Excellent verbal and written communication skills.

-Strong customer service experience (preferably in travel or hospitality).

-Organized, dependable, and proactive with a high attention to detail.

-Comfortable with technology and quick to learn booking platforms and systems.

-Passion for travel and helping others plan unforgettable experiences.

Perks

-100% remote work with flexible scheduling.

-Opportunities to growth within the agency.

-Travel perks and exclusive industry discounts.

-Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you.

Apply today and start your journey with Effortless Travel Solutions!




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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