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Key Responsibilities:
- Oversee day-to-day operations across multiple sites, ensuring compliance with company policies and client expectations.
- Recruit, train, and mentor Account Managers, Shift Supervisors, and front-line staff to maintain high performance and retention.
- Conduct regular site visits to review safety, service quality, and operational standards.
- Monitor labor costs, payroll, and scheduling to meet financial targets and budget guidelines.
- Maintain strong client relationships through regular communication and monthly meetings.
- Support recruitment, onboarding, and training efforts in coordination with HR and Operations leadership.
- Review time and attendance records, incident reports, and claims to ensure timely submission and resolution.
- Develop and implement strategies to improve productivity, profitability, and customer satisfaction.
- Provide leadership during emergency situations and ensure a 24-hour response protocol.
- 2+ years of multi-site management experience in parking, automotive, or hospitality operations.
- Proven ability to lead teams of 10+ employees across multiple locations.
- Strong analytical, communication, and leadership skills.
- Proficiency with Google Workspace and Microsoft Office.
- Bachelor’s degree preferred; equivalent experience considered.
- Ability to work outdoors and perform on-site visits as required.
- Competitive salary and performance-based bonuses
- Growth opportunities within a fast-paced, expanding organization
- Supportive leadership and a company culture built on integrity and service
