Description

POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology infrastructure. The go-to person for all things IT — keeping systems running, users supported, and data secure.

REPORTS TO: Chief Compliance Officer

SUPERVISES: N/A

ESSENTIAL RESPONSIBILITIES:

Install, configure, and maintain servers, workstations, networks, and software applications.
Monitor system performance and ensure high availability and reliability of IT infrastructure.
Manage user accounts, permissions, and access controls (Active Directory, Microsoft 365)
Provide helpdesk support to end users across departments.
Administer backup, disaster recovery, and business continuity procedures.
Maintain network security including firewalls, VPNs, and patch management.
Manage Microsoft Office 365 (especially TEAMS and EXCEL)
Document IT procedures, asset inventory, and network topology.
Evaluate and recommend new technologies to improve efficiency and security.
Manage VOIP systems and company cell phones.
Route, pull, terminate network and low-voltage cabling, in accordance with industry and facility requirements.
Regular and timely attendance is an expectation of the position.
Follow the 5S foundations for deploying lean production tools and processes.

Requirements

EDUCATION AND/OR EXPERIENCE:

3 years of IT administration or systems support experience.
Proficiency with Windows Server and desktop environments
Hands-on experience with networking
Familiarity with virtualization
Strong troubleshooting and communication skills
Associate's or bachelor’s degree in IT, Computer Science, or related field — or equivalent experience
Travel

COMPETENCIES:

CompTIA A+, Network+, Security+, or Microsoft certifications
Experience with ticketing systems
Knowledge of cybersecurity frameworks and compliance
Self-starter that takes initiative with high attention to detail.
Strong interpersonal, communication, and organization skills.
Ability to multitask and adhere to deadlines.
Technical Skills: Windows server, active directory, Microsoft 365, Azure, Virtualization, TCP/IP, DNS/DHCP, VPN/Firewall, VLAN, PowerShell, Backup & DR, Help Desk, Linux

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Physical Activity: Talking, hearing, repetitive motion, stooping, crouching, standing, walking, lifting, climbing stairs and ladders.
Physical Requirements: Sedentary work. Involves sitting most of the time.
Visual Acuity: ability to determine the accuracy, neatness, and thoroughness of the work assigned to make general observations of facilities.

CORE VALUES:

Service – Striving to provide the best experience for our customers and suppliers by making intentional actions and decisions to benefit others.
Organization – Possessing a fanatical commitment to operating clean, consistent, and efficient facilities.
Growth – Dedication towards continual improvement within our journey to become a better company.
Pride – To be proud of, and believe in, our company and the products and services we provide.

Learn more about this Employer on their Career Site