Bereavement Coordinator

POSITION SUMMARY 

Coordinates Grief Care Program and provides grief support services and follow-up to hospice family members and significant others. 

ESSENTIAL FUNCTIONS 

• Provide bereavement support to families through maintaining and monitoring the designated telephonic bereavement line, supportive phone calls, short-term grief counseling, referrals to additional resources, memorial services, support groups, and other Grief Care activities.
•  Assess each family member and develop an individualized plan of care for the bereaved in conjunction with the hospice team.
•  Create a calendar for Grief Care activities for the year.
•  Plan and implement new programs for the hospice bereaved and the community.
•  Work with Volunteer Coordinator in training bereavement volunteers in knowledge base and skills to provide meaningful support to families.
•  Assist in the development of collaborative opportunities for volunteers, internships, and professional volunteers. 
•  Oversee all processes for the Grief Care program, including mailings, IDG preparation, and call scheduling and documentation.
•  Provide debriefing and emotional support for hospice staff.
•  Assures that a high standard of bereavement care is maintained through satisfaction surveys and audits.

QUALIFICATIONS

• Degree in Social Work, Counseling, or related field. Master’s Degree Preferred.
• 2 years of grief-related work experience preferred.               
• Proficient skill using a computer is required; Microsoft office suite experience required. 
• Must have reliable transportation.
• Must be sensitive to the needs of bereaved survivors and aggressive in developing and providing appropriate services. 

BENEFITS

• Competitive Pay
• Generous Paid Time Off Programs
• Company-provided Life Insurance, Short- and Long-Term Disability 
• Medical, Dental, Vision 
• Flexible Spending Account and Health Savings Account 
• Employee Assistance Program
• Retirement Savings Plan 
• Mileage reimbursement for work-related travel

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.