Coordinator of Campus Visits, Student Engagement

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.

Since 2011, Baylor has been named as one of the nation’s “Great Colleges to Work For”. Great Colleges to Work For® is one of the country’s largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey. The survey, conducted by ModernThink, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career. 

What We are Looking For

The Coordinator of Campus Visits, Student Engagement manages recruitment initiatives to attract a diverse and talented tour guide team, supports new student employees through onboarding and training processes, reviews student worker payroll and timekeeping records for accuracy, and implements engagement and retention strategies that foster a positive student employee experience. Through effective relationship building, program management, and operational oversight, this position contributes to the successful delivery of campus visit experiences and the overall effectiveness of the Campus Visits team. Additionally, this role is responsible for assisting in the seamless execution of key scholarship and recruitment events, ensuring each touch point contributes meaningfully to enrollment goals established by the Baylor Board of Regents.

A bachelor's degree and one year of relevant experience are required. A master's degree and two years of relevant experience is preferred.

Additional education or experience will be considered in lieu of one another.

A valid US Driver License with a clear driving record of at least two years is required.

Must be able to travel outside of the state of Texas. 

Applicants must be authorized to work full-time in the United States.

What You Will Do

• Coordinate all student employment processes for campus tour guides, including recruitment, hiring, onboarding, and separation
• Serve as the primary liaison with the Student Employment Office and other campus partners regarding student employment procedures and compliance requirements
• Process and track employment documentation, ensuring timely completion of hiring and onboarding requirements
• Maintain accurate student employee records and personnel files in accordance with university policies and procedures
• Monitor compliance with institutional, state, and federal employment regulations affecting student workers
• Review and verify student worker timecards and payroll records for accuracy and completeness 
• Resolve payroll discrepancies and collaborate with appropriate campus offices to ensure timely payment of student employees
• Educate student employees and supervisors on payroll procedures, time reporting expectations, and employment policies 
• Generate reports and monitor student employee work hours to ensure compliance with institutional guidelines
• Develop and execute comprehensive recruitment strategies to attract qualified student tour guide candidates
• Lead marketing and outreach efforts to promote tour guide employment opportunities across campus 
• Coordinate application, interview, selection, and hiring processes for prospective tour guides
• Assess recruitment outcomes and utilize data to inform future hiring strategies
• Develop and implement programs designed to enhance student tour guide engagement, satisfaction, and retention
• Create recognition and appreciation initiatives that celebrate student employee contributions and achievements
• Assist in planning professional development, team-building, and leadership opportunities for student tour guides
• Conduct assessments, surveys, and feedback initiatives to identify opportunities for improving the student employee experience
• Analyze retention trends and recommend strategies to strengthen employee satisfaction and long-term commitment
• Assist in the planning and execution of high-profile recruitment events such as Invitation to Excellence, Premiere, Baylor Scholars Days, Baylor Bound Days
• Offer additional support in BEAR management for some Baylor home football games, as our office assists with athletic recruitment compliance during recruit visits
• Manage event credit requirements for all student tour guides
• Maintain up-to-date knowledge of admissions processes and university programs to provide accurate and insightful guidance to prospective students and families
• Oversee and audit inventory tracking for Campus Visits storage and materials
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus.  To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds.  Also, explore our great hometown of Waco and the many opportunities to engage locally.  If you are new to Central Texas, This is Waco!

Baylor University, a private not-for-profit university affiliated with the Baptist General Convention of Texas, is committed to compliance with all applicable anti-discrimination laws, including those regarding age, race, color, sex, national origin, military service, genetic information, and disability. Baylor complies with statutory Affirmative Action/Equal Opportunity requirements. Baylor's full official Notice of Non-Discrimination may be read online.