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Patient Service Representative (4315)

WACO FAMILY MEDICINE
Posted a day ago, valid for 11 days
Location

Waco, TX, US

Salary

Competitive

Contract type

Full Time

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Job DetailsJob Location: Womens Health Center - Waco, TX 76712Position Type: Full TimeEducation Level: High SchoolJob Shift: DayJob Category: Admin - ClericalDUTIES/RESPONSIBILITIES: Patient registration collect current and overdue service charges, and printing receipt, secure a daily cash box, reconcile daily charges and receipts. Answer phones, taking and forwarding messages and scheduling appointments. Ability to mulitask and work in a fast paced environment Ability to verify patient insurance information Ability to use multi line phone system Ability to travel to other clinics to cover shifts as required Ability to operate office equipment (fax, printer, scanner) Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook     OTHER DUTIES:  Other duties as assigned by supervisor      PHYSICAL AND MENTAL REQUIREMENTS:  Valid Driver’s license Visual and auditory accuracy  Shift length - 8 hours  Indoor setting –  Frequent use of computer  Long periods of sitting  Frequent use of telephone  Continuous repetitive grasping and manipulation of both hands  Continuous conversational communication  Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing  Occasionally carrying, lifting, pushing and pulling of up to 25 lbs.  Occasionally working in confined, noisy, dusty areas  Regular use of personal transportation  Understand/carry out simple/detailed, oral/written instructions with retention  Read and interpret detailed specifications.       QualificationsREPORTS TO: Practice Manager     EDUCATION & EXPERIENCE:  High School Diploma or equivalent; Associate degree preferred.  Healthcare experience preferred. At least one year’s customer service experience required.   SKILLS:  Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English/Spanish preferred not required. Detail oriented and Patient focused.




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