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Automotive Service Advisor

Oscar's Tire Pros
Posted a month ago, valid for 16 days
Location

Waco, TX 76703, US

Salary

$18 - $20 per hour

Contract type

Full Time

Health Insurance

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Sonic Summary

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  • The job at Tire Pros involves advising customers on vehicle service needs and creating repair orders based on those consultations.
  • Candidates should have 2+ years of experience in a retail environment or 3+ years as a Service Advisor in an auto repair setting.
  • The position offers a competitive salary along with top-tier benefits including health, vision, and dental insurance.
  • Employees also have the opportunity for performance-based bonuses and career advancement.
  • The company values employee growth and provides excellent training in a friendly work environment.
Benefits:
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
  • Bonus based on performance
  • Dental insurance
Company Overview
At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
 
Benefits and Perks
  • Excellent Training and Development
  • Competitive Compensation
  • Friendly Work Environment
  • Top Tier Benefits
  • Performance Based Bonus
Job Summary
Advise and consult customers on vehicle service needs.  Create repair orders for customers and communicate with the service department. 
Great growth and career opportunities.
 
Responsibilities
  • Promptly meets and greets customers
  • Determines the nature of customer problems; May make road test or visually inspect the vehicle
  • Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
  • Obtains customer approval for service before delivering order to service personnel
  • Reviews completed repairs or services performed with customers and collects payment
  • Maintains cleanliness of showroom and re-stocks display as needed
  • Performs daily cash/sales procedures at close of business day
  • Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
 
Desired Qualifications
  • High School graduate or comparable vocational training
  • Knowledge of computerized sales and marketing software
  • Knowledge of auto/truck tire, lubrication and maintenance issues
  • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
  • Preferred Experience: 
    • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance 
    • 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment 
    • Experience as a vehicle mechanic or lubrication technician 



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