Sales Executive In House (Japanese-Speaking)

As a Sales Executive In House (Japanese-Speaking), you will be responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

Relocation Assistance available! Have you ever wanted to live in paradise? Now is your chance - qualified candidates are eligible to receive Relocation Assistance to the Big Island of Hawaii

HGV now offers Day One Benefits and Real Estate Licensing reimbursement for new licensees!

Here's why you'll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

• $18/hour as base pay, plus bonuses governed by a compensation plan. Sales Executives have targeted annual earnings of $220,000 per year, with some Team Members earning substantially more based on their individual performance.
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more!  Join HGV to access these premier benefit programs today!
• Generous Paid Time Off Program, Paid Sick Days, Paid Parental Leave
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Sales Department operates 7 days per week, shifts start between 7:00am-7:45am. Paid training is provided for your first 2 weeks. 5 day work week will be assigned following completion of training based on business needs.

 

Responsibilities

Additional Responsibilities Include:

• 一定の基準を満たしセールスギャラリーに来場されたお客様に、新たな概念の商品であるヒルトンブランドのバケーションオーナーシップについて、プレゼンテーションを行い、販売し、新規顧客を獲得する。
• ご購入されたお客様と電話、Eメール、書面、時に対面でのフォローアップのコミュニケーションを行い、お客様の満足度向上に努める。
• お客様からのお問い合わせや懸念点に関して、クライアント・リレーションチームと連携し、お客様の課題解決に取り組む。
• セールストレーニング及びミーティングに参加し、当社製品に関する重要な最新情報を習得する。
• 紹介営業により新な見込み顧客を獲得する。
• 前向きなチーム環境を促進し、HGVのコアバリューとポリシーを実行する。
  
  Additional Responsibilities Include:
• Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
• Maintain effective communication with clients and provide follow up to ensure customer happiness.
• Liaise with Quality Assurance Managers to resolve guest related issues as they arise.
• Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates.
• Apply selling concepts promoted at Hilton Grand Vacations.
• Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
• Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
• Generate referral leads with each new customer.
• Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies.
• Work well in a team environment.

Qualifications

募集要項

当社は、新しい取り組みや品質、継続的な成長に力を注ぎ、バケーション・オーナーシップ業界の発展をリードしている企業であり、その成功はチームメンバーにより支えられています。その一員としてこの職務に就いていただく方には、下記の資格や経験を応募必須条件として求めております。

• 有効なハワイ不動産ライセンス保持者
• 1年以上の営業/販売、または接客業等の経験
• 休日・週末を含むフレキシブルな勤務が可能であり、当社が求める勤怠基準を満たすこと
• 変化に対し柔軟性と適応力があり、ペースの速い環境の中で、マルチタスクに仕事をこなせる方
• 口頭、書面での優れたコミュニケーション能力、対人関係能力を有すること
• 日本語が話せる、読める、書けること。併せてビジネスレベルの英語力（読み書き、会話）
• 高校卒業または同等の学力資格

また、以下の条件を歓迎いたします。：

• 2年以上のタイムシェア/バケーションオーナーシップ経験者
• 2年以上のヒルトン・グランド・バケーションズでの経験

当社は機会均等雇用者であり、社内の多様性を尊重しています。当社は、人種、宗教、肌の色、出身国、性別、性的指向、年齢、婚姻状況、退役軍人のステータス、障害の有無に基づいて差別することはありません。

当社は、障がいのある方々が求職申し込みまたは面接に参加できるよう、合理的配慮を提供させていただきます。配慮、調節が必要な方は当社までご連絡ください。

 What are we looking for....

• Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.
• To fulfill this role successfully, you must possess the following minimum qualifications and experience:
• Minimum 1 year of proven sales and customer service experience.
• Minimum 6 months of previous timeshare/vacation ownership experience.
• Valid Hawaii Real Estate License.
• Ability to work a flexible schedule to include weekends and holidays.
• Fluency in Japanese (reading/writing/speaking) and Proficiency in English (reading/writing/speaking).
• Ability to resolve sophisticated customer service issues.
• Proven ability to adapt to changes in a fast paced environment.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• 2 + years of previous timeshare/vacation ownership experience preferred.
• Two years of Hilton Grand Vacations family experience.
•  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.