Pathway Coordinator - Cat & Small Animal Focus

Maui Humane Society is an open-admissions animal shelter for cats, dogs, rabbits, guinea pigs, turtles, and other animals. We provide veterinary and routine care and help surrendered animals find a new home. We also provide humane law enforcement services, education and outreach, programs to retain pets in their families, and low-cost spay and neuter surgeries. Our team is resilient, compassionate to animals, creative problem-solvers, and dedicated to do what it takes to get the job done.

We're excited to welcome you as our Cat & Small Animal Pathways Coordinator. In this role you will focus on streamlining pathways and care expediting animals toward their forever outcome. This is a full-time role working 40 hours per week - 5 days a week / 8 hour shifts that includes weekends and holidays.

What you'll be doing (with a team and training):

• Regularly reviewing animals in care and ensuring their next steps are clearly identified and facilitated
• Optimizing length of stay (LOS) by identifying barriers and facilitating movement
• Scheduling medical care for animals and following through on any treatment plans or re-checks
• Supporting high-needs animals such as neo-natal care, disease handling, and/or basic behavior support

To be successful in this role you'll need to have (minimum qualifications):

• Strong customer service communication skills - externally and internally
• Experience in animal welfare especially animal care or foster programs
• Professional animal handling experience

We'd love it if you already had (desired qualifications):

• Experience with animals with medical or behavioral needs
• Experience with shelter software (PetPoint preferred)

What you can expect from us:

• Regular supportive feedback
• Career growth
• Training in animal welfare
• A comprehensive compensation package including:
• Medical benefits at no cost to you
• Dental & Vision benefits at low cost
• FSA
• 401K with match
• Student loan forgiveness eligibility
• Performance pay raises