Reservation Revenue Analyst (Salary)

Aloha and Welcome!  Thank you for your interest in employment opportunities with Mauna Kea Resort.  We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more. 

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Division:  Management & Non-Union (MAN010)

Band 3

Revenue Analyst

Aloha & Welcome to Something Exceptional

At Mauna Kea Resort, every guest experience is powered by thoughtful strategy, innovation, and a commitment to excellence behind the scenes. Revenue Management plays a vital role in driving the success of our resort by analyzing trends, optimizing opportunities, and ensuring that every business decision supports sustainable growth and exceptional guest experiences. As part of our iconic collection of resorts, we combine data-driven decision-making with the spirit of Hawaiʻi to maximize performance while delivering world-class hospitality.

We are seeking a Revenue Analyst who is analytical, detail-oriented, and passionate about learning the art and science of revenue management. This role is ideal for an individual who enjoys working with data, uncovering trends, solving complex business challenges, and translating insights into meaningful recommendations that support business success. The Revenue Analyst will work closely with multiple departments and play an important role in helping drive revenue optimization strategies across the resort.

Our culture is built on collaboration, continuous learning, and innovation. We empower our team members to ask questions, think critically, and contribute ideas that improve performance and enhance the guest experience. Here, your analytical skills will be valued, your professional growth will be supported, and your contributions will help shape strategic business decisions across the resort.

As a Hawaii Business Magazine “Best Places to Work” recipient for five consecutive years, we are committed to investing in our people through competitive pay, comprehensive benefits, career development opportunities, recognition programs, and outstanding travel perks through Marriott and Seibu Prince Hotels & Resorts Worldwide.

If you are ready to develop your expertise in revenue management, work alongside industry professionals, and contribute to the continued success of an iconic resort destination, we invite you to join us.

Position Overview and Responsibilities:

As a Revenue Analyst, you will support the Revenue Management team by analyzing business trends, maintaining pricing and inventory data, and providing insights that maximize hotel revenue across all revenue streams. Working closely with Revenue Management, Reservations, Sales, Marketing, and Operations teams, you will evaluate business performance, identify revenue opportunities, and ensure the accuracy and integrity of critical data.

This role will assist in forecasting demand, preparing analytical reports, monitoring competitive market activity, and supporting pricing and inventory strategies. Success in this position requires strong analytical skills, attention to detail, intellectual curiosity, and a proactive approach to problem-solving. The ideal candidate is eager to learn the revenue management discipline and contribute to data-driven decisions that optimize revenue, profitability, and overall business performance.

Essential Duties:

Revenue Analysis & Reporting

1. Assist with daily, weekly, and monthly revenue reporting.
2. Analyze booking pace, market trends, and demand patterns.
3. Monitor occupancy, ADR, RevPAR, and other KPIs.
4. Assist in making reservations as needed
5. Prepare reports identifying revenue opportunities.
6. Support pricing analysis and recommendations.

Forecasting & Market Analysis

1. Assist in maintaining forecasts.
2. Review historical performance and booking trends.
3. Monitor competitor pricing.
4. Identify revenue opportunities through data.
5. Support inventory and rate decisions.

Systems & Data Management

1. Maintain accurate rate and inventory information.
2. Ensure report and system accuracy.
3. Audit reservations, rate codes, and pricing integrity.
4. Learn revenue management systems.

Collaboration

1.  
1. Work closely with Reservations, Sales, Marketing, Finance, and Operations.
2. Participate in weekly revenue meetings.
3. Communicate findings clearly.
4. Support special projects.

Continuous Learning

1. Demonstrate curiosity and enthusiasm for learning.
2. Improve analytical skills.
3. Stay informed on industry trends.
4. Identify process improvements.

Other Duties:

1. Attend weekly Revenue Meetings.
2. Attend Forecast Meetings as assigned.
3. Support departmental projects.
4. Perform other duties as assigned.

Working Conditions:

1. Normal office conditions in an air-conditioned environment.
2. Occasional travel may be required

Work Hours:

1. Flexible schedules as needed.
2. Must be available to work more than 50 hours per week

Equipment Use:

1. Proficient in Microsoft Office, especially Excel.
2. Ability to learn Opera PMS and revenue systems.
3. Use standard office equipment.

Mental and Physical Demands:

1. Fast-paced environment.
2. Strong attention to detail.
3. Analyze large amounts of data.
4. Sit for extended periods.
5. Communicate effectively

Critical Competencies

1. Analytical Thinking
2. Numerical & Financial Aptitude
3. Attention to Detail
4. Intellectual Curiosity
5. Problem Solving
6. Initiative & Desire to Learn
7. Organization & Time Management
8. Team Collaboration
9. Adaptability
10. Effective Communication

Communication Demands:

1. Strong verbal and written communication.
2. Explain analytical findings clearly.
3. Build positive working relationships.
4. Communicate effectively in English.

Minimum Qualification:

1. Bachelor's degree preferred in related field.
2. 1–3 years related experience preferred.
3. Recent graduates encouraged.
4. Advanced Excel.
5. PMS/RMS experience preferred.
6. Strong analytical skills.
7. Attention to detail.
8. Passion for learning.

We appreciate your interest in joining our 'Ohana.   Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.