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Assistant Manager / Team Lead – Tactical Laser Tag Arena (Full or Part-Time)

Battle House Laser Tag
Posted 2 months ago, valid for 15 days
Location

Wake Forest, Wake 27588, NC

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Battle House Laser Tag is seeking a high-energy Assistant Manager / Team Lead to oversee their tactical laser tag arena.
  • Candidates should have leadership experience and strong customer service skills, with a salary that includes competitive pay and performance bonuses.
  • The role involves training staff, managing cash handling, and ensuring operational safety and flow.
  • Weekend availability is required, and the position offers flexible scheduling options for full-time or part-time work.
  • This is an exciting opportunity to work in a fun environment with potential for growth into full-time management.

Battle House Laser Tag is looking for a high-energy Assistant Manager / Team Lead to help run our tactical, multi-level laser tag arena. If you enjoy leading people, solving problems on the fly, and creating unforgettable guest experiences — this is the most fun management job you’ll ever find.

WHAT YOU’LL DO

  • Lead and supervise staff during high-energy laser tag sessions

  • Train, coach, and develop team members

  • Deliver exceptional customer service to guests of all ages

  • Run check-ins, mission briefings, and game transitions

  • Open/close the facility, manage cash handling, reconcile registers

  • Maintain arena safety, equipment readiness, and operational flow

  • Help schedule staff and ensure shifts are covered

  • Support hiring, onboarding, and performance management

WHAT WE’RE LOOKING FOR

  • Leadership experience (assistant manager, key holder, supervisor, shift lead, etc.)

  • Strong customer service and communication skills

  • Comfortable leading groups and motivating staff

  • Reliable, professional, and calm under pressure

  • Weekend availability (required)

  • Interest in tactical games, entertainment, or active environments — a plus but not required

WHY WORK WITH US

  • A fun, fast-paced environment — no boring shifts

  • Growth opportunities into full-time management

  • Competitive pay + performance bonuses

  • Flexible schedule options (FT or PT)

  • Veteran-owned company with strong values

  • Free laser tag matches (yes, seriously)

SCHEDULE

  • Full-time or Part-time

  • Weeknights + weekends

  • Holidays during peak seasons




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