Energy Efficiency Field Technician IV

ESSENTIAL DUTIES & RESPONSIBLITIES​​ 

• Lead, coach and mentor field technicians and/or teams including providing new program information and training.  

• Act as a point of contact for team questions or concerns.  

• Provide training to employees per management request. 

• Conduct detailed audits, assessments, and work orders assigned daily as scheduled as specified in program contracts and technical specifications.  

• Identify potential conservation measures and savings potential and then recommend the appropriate energy efficient technologies. 

• Provide customers with education sessions and recommendations on energy efficiency measures.  

• Perform diagnostic testing, interpret test results, install program measures and perform minor repairs as appropriate based on program specifications. Perform additional installations or repairs as directed by supervisors.  

• Manage supplied inventory materials and company issued equipment. 

• Maintain a safe working environment for employees andcustomers at all times, while providing a high level of customer service and education for each service orinstallation performed. 

• Support job site preparation and clean-up, maintaining a clean and organized work area. Ensure customer property is treated with care and left in equal or better condition than it was found. 

• Troubleshoot issues that arise during appointments. 

• Immediately communicate all existing and potential customer service issues to immediatesupervisor to ensure prompt resolution.  

• Collect and analyze field data related to energy usage and provide reports to management as requested.  

• Conduct work in compliance with OSHA and company safety procedures. 

• Perform other duties as assigned.​  

REQUIREMENTS & QUALIFICATIONS  

• High school diploma or equivalent required. Associates or Bachelors’degree preferred or combination of relevant experience and education required.  

• Relevant industry certifications as required by the program required. 

• 3-5 years' construction or industry experience required. Energy industry experience preferred.  

• Prior team lead or supervisory experience a plus. 

• Strong communication, both verbal and written, and relationship-building skills. Ability to communicate clearly and effectively with customers, staff, supervisors, contractors, and clients. 

• ​​​Strong attention to detail while maintainingaccuratedocumentation.  

• Ability to manage multiple priorities in a fast-paced environment and adapt to change when needed. 

• ​​Ability to work a flexible schedule.  

• ​Proven ability to work well independently and as a team and meet objectives. 

• Valid driver’s license required, and use of personal vehicle may be necessary, to travel to client locations.Compliance with acceptable vehicle insurance levels as outlined in the company policy. 

• ​Perform the essential functions and physical demands of the position with or without accommodation.​  

• Proficient with Microsoft Office Suite.  

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS 

• ​​Physically active position which includes climbing, balancing, bending, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, typing, grasping, talking, hearing and using repetitive motion.  

• Frequent use of eye, hand, and finger coordination enabling the use of automated office machinery, such as a computer. 

• Oral and auditory capacity enabling interpersonal communication as well ascommunication through automated devices such as the telephone.  

• Visual capacity enabling frequent use of computer equipment, operating a motor vehicle and/or heavy equipment. 

• Heavy work: ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwisemove objects. 

• Indoor and outdoor environmental conditions. This may or may not include extreme cold temperatures below 32 degrees and extreme heat above 100 degrees.  

• Atmospheric conditions such as fumes, odors, dust, gases or poor ventilation.  

• Hazards such as proximity to moving mechanical parts, moving vehicles, exposure to chemicals, exposure to oscillating movements and working in high places.  

• Frequent close quarters such as crawl spaces, shafts, small rooms, narrow aisles or other areas that could cause claustrophobia​