LPN Care Coordinator

Community Health Network of Connecticut, Inc. (CHNCT) is currently seeking an LPN Care Coordinator.

Primary Responsibilities: 

• Responsible for telephonic/videoconference outreach from post hospital discharge, predictive modeling and other data or claim reports to identify members that would benefit from Intensive Care Management (ICM) services.
• Conducts focused proactive coaching and education. 
• Functions as a vital team player to facilitate successful member outcomes.

Tasks Performed: 

• Works in collaboration with the RNs to outreach to members to confirm written discharge plans, DME, HHC, transportation arrangements, and post discharge medical appointments; and completes medication reconciliation. 
• Completes risk screenings/scripts for identification of member needs/opportunities/SMART goals. 
• Refers members to RN Care Manager when gaps in care or medical and/or behavioral needs are identified or may manage average/emerging risk members in collaboration and oversight of an RN as appropriate.
• Responds to telephonic inquiries from members. 
• Coaches and assists members in achieving successful self-management skills.
• Identifies appropriate written educational mailings to support the member’s learning. 
• Enters appropriate documentation in the electronic care management system.

Essential Functions: 

• Telephonic/videoconference member outreach, education and coaching. 
• Review of the appropriate data analytics and post hospital discharge reports to identify, assess and stratify the member’s medical needs and appropriateness for participation in the Intensive Care Management Program.

Desired Education: Two years' post-secondary schooling

Desired Degree: Associates degree preferred

Desired Major: Vocational nursing

Desired Job Experience: 1 to 5 years nursing experience; required

Other Qualifications: Excellent organizational skills, ability to manage multiple priorities concurrently. Strong oral and written communication skills. Strong computer and keyboard skills. Team player. Ability to exercise independent and sound judgment in decision making. Managed Care experience preferred. Knowledge of HUSKY Health contract requirements preferred. LPN license must be current and unrestricted.

Certifications Required: Active Licensed Practical Nurse License

CHNCT Offers Great Benefits:

• Medical, dental and vision coverage options
• Flexible spending and health savings accounts
• Group term life insurance
• A 401(k) plan with company-match and immediate vesting
• Voluntary accidental injury coverage
• Tuition reimbursement and continuing education opportunities
• A generous paid-leave bank and company holidays
• Wellness program

We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value our team’s rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment. 

We are committed to providing an inclusive and accessible interview process. If you require a reasonable accommodation for your interview due to a disability. Please contact us in advance if you need an accommodation.