Server

Description

ABOUT OUR RESTAURANT

Mack’s Bingo Kitchen is an approachable American restaurant that utilizes seasonal ingredients from our organic farm and other nearby farms and purveyors. Our restaurant serves as a learning opportunity for our Junior Crew (local Appalachian Youth participating in our program) to engage with all aspects of the restaurant operations to provide a well-rounded experience in the hospitality industry. Youth have opportunities to work in the kitchen preparing and cooking, as well as on the dining room floor, supporting roles including hosting, serving, and interacting with our guests.

As a social enterprise, Mack’s Bingo Kitchen provides a well-rounded hospitality experience for local youth to complement the opportunities offered in our farm, market, bakery, and glass studio. It also provides a casual, approachable, yet exceptional experience for the community through food, drink, and hospitality.

OVERVIEW

We're looking for a warm, hospitality-driven, and genuinely people-first server to help bring the Mack's Bingo experience to life — someone who understands that great service is equal parts craft and connection, and who finds real meaning in making guests feel seen, welcome, and cared for.

This role is central to who we are on the floor. You'll work closely with our front-of-house team to deliver a dining experience that reflects everything we care about — seasonal, locally sourced food rooted in Appalachian tradition, a thoughtfully crafted beverage program, and the kind of genuine hospitality that turns first-time guests into regulars. You bring warmth, consistency, and attention to detail to every table, every shift.

Beyond the guest experience, this role carries a real mentorship dimension. You'll work alongside Junior Crew members on the floor, helping to build a service culture grounded in high standards, genuine care, and pride in the craft of hospitality. You set the tone — in the way you greet a guest, manage your section, and show up every day.

At its core, this role is about making sure the mechanics of great service — timing, accuracy, flow — support the magic of our mission: introducing guests to the transformative work we do with Appalachian youth.

This position reports to the Restaurant Manager.

MUST-HAVES

• Hospitality-Forward Mindset: You make people feel welcome, seen, and important. You’re not a gatekeeper—you’re an agent of possibility. You don’t default to “no,” but instead ask, “how can we turn this into a yes?” with people across all roles and backgrounds.
• Curiosity and a Learning Mindset: You approach your work with genuine eagerness to grow. You receive feedback with care and openness, and you actively look for ways to get better — in your product knowledge, your table presence, and the way you connect with guests and teammates. You see every shift as an opportunity to improve.
• Attention to Detail: You notice what others miss — and you act on it. You hold yourself to a high standard in everything from table presentation to order accuracy, and you take quiet pride in the small things that make a big difference in the guest experience. You don't just notice what's off — you fix it.
• Bartending Evolution: You are genuinely curious about the bar — cocktails, spirits, wine, and beverage pairings. You see this role as a stepping stone toward growing into a full bartending position, and you bring that curiosity to your work on the floor every day. We are committed to supporting that growth.
• Reliability and Accountability: You show up — on time, prepared, and ready to work. You own your section, communicate proactively with your team, and follow through on your commitments. When something doesn't go as planned, your instinct is to own it and fix it — not explain it away.
• Love for Food and Place: You're genuinely excited about what we're doing here. You take the time to know the menu deeply, understand where our ingredients come from, and share that story with guests in a way that feels natural and authentic. You find meaning in connecting people to food that is local, seasonal, and thoughtfully sourced.

Additional responsibilities will be detailed in the interview and full job description.

KEY QUALIFICATIONS 

• Must have a valid driver’s license
• Ability to lift up to 50 lbs and ability to stand for long periods of time
• Willingness and ability to commute to Wardensville, WV if necessary.

EXPECTED WORK SCHEDULE

For part-time roles: 

This position is expected to work 16-29 hours a week for three days a week inclusive of mornings, evenings, weekends and some government holidays.

For full-time roles: 

This position is expected to work at least 30 hours a week for five days a week, inclusive of mornings, evenings, weekends and some government holidays.

COMPENSATION

For part-time roles: 

This position is classified as nonexempt with a starting wage of $15.00. In addition to competitive pay, we offer the following benefits for part-time employees:

• discount on items in the market
• paid training and scholarship opportunities

For full-time roles: 

This position is classified as non-exempt with an hourly rate starting at $15.00. In addition to competitive pay, we offer the following benefits for regular, full-time employees:

• generous paid time off structure
• bereavement leave
• employer-paid life insurance
• optional health, dental, vision, and short-term disability insurances
• discount on items in the market

ABOUT FARMS WORK WONDERS

Farms Work Wonders is a nonprofit social enterprise whose mission is to ignite the spark of curiosity in Appalachian youth so they see themselves and their future in new and exciting ways. Our businesses provide local Appalachian youth real-life learning experiences and generate proceeds that are 100% reinvested back into the local community. In 2016, Farms Work Wonders started with the Wardensville Garden Market project—an organic farm and farm stand.  Since opening, our enterprises have expanded to include a market, bakery, glass blowing studio, and restaurant that have created 80+ local, good-paying jobs with around half held by local high school students.

Farms Work Wonders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.