Inside Sales Coordinator

About Company:

Finetco is a family-owned construction design and supply corporation with locations in Coventry, Rhode Island, Wareham, Massachusetts and West Haven, Connecticut. We are dedicated to providing the highest-quality building products to a wide array of clients, including builders, contractors, architects and large construction companies serving both the commercial and residential construction industries. Our commitment to quality and unparalleled customer service is matched only by our faith in and support of our extraordinary workforce. We understand that our success thrives upon the strengths of all our employees, and we take great pride in possessing the most knowledgeable and experienced team members in the industry.

About the Role:

The Inside Sales Coordinator plays a pivotal role in driving the sales operations within the organization by managing and streamlining the sales process from initial inquiry through order fulfillment. This position is responsible for coordinating quotations, preparing sales proposals, and ensuring accurate order entry to support both new business development and existing account management. The role requires close collaboration with sales teams and customers to facilitate trade show participation and follow-up activities, enhancing customer engagement and expanding market presence. The Inside Sales Coordinator ensures that all sales activities are executed efficiently, contributing directly to revenue growth and customer satisfaction. Ultimately, this role serves as a critical link between the sales department and customers, ensuring seamless communication and process adherence throughout the sales cycle.

Minimum Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Business, Marketing, or related field preferred.
• Proven experience in inside sales or sales coordination roles, demonstrating familiarity with sales processes and order management.
• Strong proficiency in preparing sales quotations and proposals.
• Experience with order entry systems and CRM software.
• Excellent communication and organizational skills.

Preferred Qualifications:

• Experience in new business development and account management.
• Familiarity with trade show coordination and related logistics.
• Knowledge of industry-specific sales practices and terminology.
• Advanced proficiency with sales and productivity software tools.
• Ability to analyze sales data and generate actionable insights.

Responsibilities:

• Prepare and manage accurate sales quotations and proposals tailored to customer requirements.
• Coordinate and process customer orders promptly, ensuring data accuracy and timely entry into the sales system.
• Support account management activities by maintaining customer records and assisting with follow-ups to nurture client relationships.
• Collaborate with the sales team to identify and develop new business opportunities through proactive outreach and lead qualification.
• Assist in organizing and supporting trade show participation, including logistics, lead capture, and post-event follow-up.
• Maintain clear and consistent communication with customers to address inquiries, resolve issues, and provide updates on order status.
• Monitor and report on sales metrics and process efficiency to identify areas for improvement.

Skills:

The required skills such as quotations, account management, and sales proposals are utilized daily to create compelling offers and maintain strong customer relationships. Proficiency in the sales process and order entry ensures that orders are processed accurately and efficiently, minimizing errors and delays. New business development skills help identify and engage potential clients, expanding the company’s customer base. Experience with trade shows supports event planning and lead generation activities, enhancing brand visibility. Together, these skills enable the Inside Sales Coordinator to manage multiple tasks effectively, communicate clearly with internal teams and customers, and contribute to the overall success of the sales organization.