Scheduler

Position Overview

Now Hiring! Scheduler.

Job type: Hourly/Full-Time.

Salary: $15hr

Location: Warner Robins, GA 31088

Who Are We?   www.whcofga.com

Summary:

• Position Summary

  The Medical Scheduler is responsible for coordinating patient appointments, managing provider schedules, and ensuring efficient daily operations within a healthcare facility. This role serves as a key point of contact for patients and requires strong communication, organizational, and customer service skills.

What’s in it for you?

• Medical and other insurance coverages16 PTO Days annually (accrual)8 paid holidaysDependent Care assistance401K after 1 year of employmentUniforms provided after 90 days

Key Responsibilities

• Schedule, confirm, reschedule, and cancel patient appointments
• Coordinate provider calendars and maintain accurate scheduling records
• Answer incoming phone calls and respond to patient inquiries professionally
• Verify patient demographics, insurance information, and referral requirements
• Communicate appointment instructions, preparation requirements, and follow-up information
• Maintain confidentiality of patient information in compliance with HIPAA regulations
• Manage appointment reminders and reduce scheduling conflicts or no-shows
• Coordinate with clinical staff regarding urgent appointments and scheduling adjustments
• Enter and update patient information in electronic medical record (EMR) systems
• Assist with front desk or administrative duties as needed

Qualifications

• High school diploma or equivalent required
• Previous medical office, scheduling, or customer service experience preferred
• Familiarity with EMR/EHR systems and medical terminology preferred
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work in a fast-paced healthcare environment
• Proficiency in Microsoft Office and scheduling software

Skills & Competencies

• Attention to detail
• Time management
• Professional phone etiquette
• Problem-solving skills
• Team collaboration
• Patient-focused service

Work Environment

• Medical office, clinic, hospital, or healthcare facility
• Primarily sedentary office work with frequent computer and phone use
• May require occasional evening or weekend hours depending on facility operations

Pay Range