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Store Night Clerk

The Kroger Co.
Posted 6 days ago, valid for 20 days
Location

Warren, MI, US

Salary

Competitive

Contract type

Part Time

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Sonic Summary

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  • The Grocery Clerk position focuses on creating an outstanding customer experience through exceptional service and maintaining a safe and clean environment.
  • Candidates should have customer service skills and effective communication abilities, with a preference for those having prior retail experience.
  • The role involves assisting the department manager in achieving sales and profit goals while adhering to quality assurance and food safety standards.
  • The position requires the ability to work in a high-paced environment and manage conflicts cooperatively, emphasizing the company's core values of respect and integrity.
  • The salary for this position is competitive, and candidates should ideally have at least one year of relevant experience.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

路聽聽聽聽聽聽聽Grocery Clerk helps customers discover new items or products they inquire about.

路聽聽聽聽聽聽聽Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.

路聽聽聽聽聽聽聽Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

路聽聽聽聽聽聽聽Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.

路聽聽聽聽聽聽聽Recommend grocery items to customers to ensure they get the products they want and need.

路聽聽聽聽聽聽聽Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

路聽聽聽聽聽聽聽Label, stock, and inventory department merchandise.

路聽聽聽聽聽聽聽Report product ordering/shipping discrepancies to the department manager.

路聽聽聽聽聽聽聽Stay current with present, future, seasonal and special ads.

路聽聽聽聽聽聽聽Adhere to all food safety regulations and guidelines.

路聽聽聽聽聽聽聽Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

路聽聽聽聽聽聽聽Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

路聽聽聽聽聽聽聽Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

路聽聽聽聽聽聽聽Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

路聽聽聽聽聽聽聽Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

路聽聽聽聽聽聽聽Notify management of customer or employee accidents.

路聽聽聽聽聽聽聽Ability to work cooperatively in high paced and sometimes stressful environment.

路聽聽聽聽聽聽聽Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

路聽聽聽聽聽聽聽Ability to act with honesty and integrity regarding customer and business information.

路聽聽聽聽聽聽聽Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

路聽聽聽聽聽聽聽Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

路聽聽聽聽聽聽聽Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:
  • Customer Service skills
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
  • Customer Service skills
  • Retail experience



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