Behavioral Health Technician

About Company:

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: https://ow.ly/YQ1C50WuRH1

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role:

The Behavioral Health Technician plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on implementing treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and well-being. The technician is responsible for maintaining accurate clinical documentation and assisting in the development and execution of discharge plans to facilitate smooth transitions for patients. By working closely with multidisciplinary teams, the Behavioral Health Technician helps create a therapeutic environment that promotes recovery and stability. Ultimately, this role contributes to improving patient outcomes through compassionate care, effective crisis intervention, and diligent support of clinical processes.

Minimum Qualifications:

• High school diploma or equivalent required; Associate’s degree or higher in a related field preferred.
• Experience in mental health or behavioral health settings, including direct patient care.
• Knowledge of clinical documentation standards and ability to maintain detailed records.
• Training or certification in crisis intervention and management.
• Ability to perform clinical assessments and support treatment planning under supervision.

Preferred Qualifications:

• Certification as a Certified Behavioral Health Technician (CBHT) or equivalent.
• Experience working with pediatric or adolescent populations with serious emotional disturbances (SED).
• Familiarity with electronic health record (EHR) systems.
• Additional training in trauma-informed care or de-escalation techniques.
• Bilingual skills to support diverse patient populations.

Responsibilities:

• Provide direct patient care and support to individuals with serious emotional disturbances (SED) and other mental health conditions.
• Conduct clinical assessments and assist in monitoring patient progress according to established treatment plans.
• Respond promptly and effectively to crisis situations, utilizing crisis intervention techniques to ensure patient and staff safety.
• Maintain thorough and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
• Collaborate with clinical teams to develop and implement individualized discharge plans that support patient recovery and community reintegration.

Skills:

The required skills such as clinical documentation and maintaining accurate records are essential for tracking patient progress and ensuring compliance with healthcare regulations. Crisis management and crisis intervention skills are critical for responding effectively to emergency situations, ensuring safety, and stabilizing patients in distress. Clinical assessments enable the technician to gather important information that informs treatment plans and helps monitor patient status. Knowledge of mental health conditions and patient care principles allows the technician to provide compassionate and appropriate support tailored to individual needs. Preferred skills like familiarity with electronic health records and trauma-informed care enhance daily work by improving communication, documentation efficiency, and patient engagement.