Customer Service Representative

As the nation’s original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a 2023 Top Workplace Winner! 

InsureMyTrip is looking for a Travel Insurance Agent in the Customer Care Department. As the primary contact, the Travel Insurance Agent helps customers by educating and navigating them through the many travel insurance plans offered by IMT.

• $21/Hour starting pay
• Casual dress environment
• Eleven company-paid holidays plus 20 PTO days
• 401(k) Retirement Plan with 6% company match
• Available health, dental, and vision insurance plans

The Adventure Ahead:

• Provides sales and service to customers calling in (No cold calling)
• Determines the customer’s needs and recommends the appropriate plans available by asking questions and conversing with customers
• Processes changes to existing policies
• Remains knowledgeable on updated products, services, and procedures

Skills and Experience Needed:

• High School degree/GED
• Two years of Customer Service experience
• Ability to obtain a Property & Casualty Producer’s license in state of residence within 6 weeks of hire (company paid)
• Dependable and able to work evenings and Saturdays
• Excellent verbal and written communication skills with the ability to converse with a diverse customer base

InsureMyTrip is an equal-opportunity employer. If your experience aligns with the listed requirements, please apply!

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#Remote

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