JOB TITLE: Dispensary Shift Supervisor

AUTHORITY & SUPERVISION:

JOB DUTIES & RESPONSIBILITIES:

Daily Store Operations

Overseeing the day-to-day operations of the dispensary
Maintaining store compliance with all local, state, and federal regulations
Overseeing the sales process
Coordinates and oversees schedule for Dispensary team members
Monitoring and maintaining inventory levels in coordination with the Inventory team as well as keeping track of expiring products
Managing financial records and daily cash handling procedures during shift
Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
Maintaining a clean and organized store
Other duties and special projects as assigned

Sales and Customer Service

Provide and inspire retail staff to deliver best-in-class customer service
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Lead staff to exceed goals set forth by the Dispensary Manager
Support retail staff during all operational hours
Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS:

Ability to work nights, holidays, and weekends.
Must be proactive, have strong work ethic and pay great attention to detail
Cannabis experience preferred
Ability to build and maintain positive relationships in order to gain support and results

ADDITIONAL REQUIREMENTS:

Minimum of 21 years of age
Possess valid driver’s license or state ID
Must pass all required background checks
Ability to work nights, holidays and weekends
Must be, and continue to remain, fully compliant with all laws, regulations, and company policies
Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
This job function may include being in a stationary position or moving for extended periods of time

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