Border Security Program Management Analyst

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Border Security Business Analyst will join a dynamic team supporting U.S Federal border security customers. In this role, the candidate will develop border security process artifacts, briefings, and strategic analysis products for key government customers. In addition, they will support transformational initiatives to optimize processes and programs.

Duties will include:

• Assist in designing and conducting analyses that drive changes to established operations, processes, systems and technologies.

• Support operational and process analyses to deliver improvements in efficiency, effectiveness, and customer satisfaction. 

• Consolidate, analyze, model, interpret, and report on key operational processes, communicate and present relevant insights on trends and potential drivers.    

• Able to support process assessment by extracting and transforming information.

• Facilitates logistics and processes meetings to assist management in the development of clear statements of quantifiable goals, objectives, and metrics.

• Ensures process improvements align to strategic objectives.

• Experienced in developing realistic and practical implementation plans, supported by change management plans with newly reengineered business processes.

• Develop draft presentations and talking points to support executive briefings. 

• Support hybrid work environments involving work on client site, in a Guidehouse office, and remote.

What You Will Need:

• An ACTIVE and MAINTAINED CBP PUBLIC TRUST

• Bachelor's degree

• THREE (3) years of experience in business analytics or related field

• Experience developing business documents, policies, and processes.

• Advanced experience using MS Word, PowerPoint, Excel, and Teams to develop business products and process improvements.

• Strong business and technical writing experience; able to adjust writing to meet competing priorities between multiple clients and stakeholders.

• Experience presenting trends, research, and recommended continuous improvement to clientele and developing effective briefings and communication products.

What Would Be Nice To Have:

• Experience developing and updating detailed policy analysis and documents.

• Experience developing process improvements using MS Teams Planner and/or Asana.

• Knowledge of the federal government acquisition process.

• Experience working with DHS components.

• Experience supporting federal law enforcement agencies.

• Master's degree in relevant field (Public Policy, Business, Communications, or Public Affairs)

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.