Front Desk Agent

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Summary

We are seeking a professional and customer-focused Front Desk Agent to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, presenting information, and contributing to a welcoming, results-oriented environment.

Responsibilities

• Welcome customers and visitors with a friendly and professional approach.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate solutions.
• Assist with sales opportunities generated through customer interactions.
• Answer phone calls and respond to general customer inquiries.
• Maintain a welcoming, organized, and professional front desk environment.
• Assist with customer records, appointments, and routine administrative tasks.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, outgoing, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented with a willingness to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front desk support is a plus but not required.