Receptionist I

Corporate Profile:

Acquisition Professionals (AP) LLC is a trusted strategic partner and solutions-based company that combines years of deep knowledge-based expertise, agile program management, and customized learning solutions, AP provides cradle-to-grave acquisition services and acquisition training; administrative support services; Information Technology Support Services and program and financial management. We leverage technology, tools, and industry best practices through our experienced personnel to create cross-functional results and navigate the complex and high-risk areas for our clients' projects and programs.

Job Summary:

The Receptionist I serves as the first point of contact for visitors, clients, and staff, delivering professional front-desk and administrative support in a federal or corporate office environment. This role is responsible for managing communications, coordinating visitor access, and ensuring efficient front-office operations while maintaining a welcoming and secure workplace. The ideal candidate demonstrates strong customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Responsibilities:

• Greet visitors, determine the purpose of their visit, and direct them to appropriate personnel or offices.
• Answer, screen, and route incoming phone calls in a professional and efficient manner.
• Maintain visitor logs and issue visitor badges or passes in accordance with security protocols.
• Schedule and manage appointments, meetings, and conference room bookings.
• Receive, record, and distribute messages, mail, and deliveries.
• Provide accurate information to callers and visitors regarding office services and procedures.
• Maintain records of calls placed and received.
• Perform general clerical duties, such as data entry, filing, and document preparation.
• Support administrative staff and assist with routine office operations as needed.

Education/Certifications:

• High school diploma or equivalent required
• 1–3 years of receptionist, front desk, or administrative support experience
• Experience supporting a government or professional office environment preferred

Required Qualifications:

• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Familiarity with multi-line phone systems and office equipment (copiers, scanners, etc.)
• Experience with scheduling systems or visitor management tools preferred

• Excellent customer service and interpersonal skills
• Clear and professional verbal and written communication
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of interactions
• Professional demeanor and appearance
• Reliability and punctuality

• Ability to follow office procedures and security protocols
• Ability to pass background checks or obtain a government clearance (if required)
• Discretion in handling sensitive or confidential information

Personal Qualities:

• Maintains a welcoming, courteous, and professional presence at all times
• Demonstrates strong reliability and consistency in attendance
• Protects sensitive information and complies with workplace policies
• Works effectively with a diverse group of staff and visitors
• Adapts to changing priorities and front-desk demands

Corporate Summary:

Acquisition Professionals (AP) LLC is an Economically Disadvantaged, Woman-Owned, HUBZone small business. Acquisition Professionals LLC was founded in 2014 by President/CEO Luwanna K. Clark. We offer a competitive salary and compensation benefits package, including medical, dental, vision, disability, matching 401k, tax free transit subsidy, paid federal government holidays and paid time off. AP is an Equal Opportunity and Affirmative Action Employer and are committed to creating an all-inclusive environment for all employees. We do not tolerate discrimination or harassment of any kind.