Receptionist/Administrative Assistant

SmithLife Homecare is dedicated to providing high-quality caregivers in your home or wherever you call home. We have been a top-rated provider for in-home senior care services and nurse staffing for over 24 years, serving Montgomery County, MD, and Washington, DC.

SmithLife Homecare is currently seeking a friendly, organized, and detail-oriented Receptionist/Administrative Assistant to join our team at our Washington, DC office. This position plays a key role in creating a welcoming and efficient front office environment while supporting daily administrative operations.

Key Responsibilities:

• Serve as the first point of contact by answering incoming calls, transferring them appropriately, and taking messages when needed

• Provide general administrative support including data entry, preparing reports, and maintaining organized records

• Maintain a clean, stocked, and professional office environment

• Track and send out birthday cards, deactivation/deceased letters, and other communications

• Monitor and ensure caregiver compliance with clock in/out and task log completion

• Assist caregivers and clients with inquiries and provide timely support

• Respond to new client inquiries, offering basic information about our services

• Collaborate with office staff to ensure smooth and efficient operations

Education:

• High school diploma or equivalent

Qualifications:

• Excellent verbal and written communication skills

• Strong organizational and time management skills

• Ability to prioritize tasks and multitask in a fast-paced environment

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Experience in customer service or front desk support

• Proficient with office equipment such as printers, copiers, and scanners

• Friendly, professional demeanor and a team-oriented mindset

• Ability to work independently and maintain confidentiality with sensitive information

Reports to: Office Manager

If you're a dependable, proactive individual with a passion for helping others and ensuring smooth daily operations, we encourage you to apply and become a valued part of the SmithLife Homecare team.