Administrative Assistant

Summary: Responsible for the Patient Waiting Area and the Front Desk administrative tasks. The administrative assistant handles routine and advanced duties for staff and clients. They organize files, create correspondence, prepare reports and documents, manage calendars to schedule appointments, sort mail, and offer general staff support. The administrative assistant is the initial point of contact, answering phones and greeting visitors.

Interrelationship: Must have a friendly receptive demeanor as this position will welcome patients and their families. Applicant must be able to verbally be assertive as to ensure proper procedures be followed by all patients and staff. Applicant must also communicate with Clinical Staff to manage time, and schedules for patients and clinicians.

Primary Job Responsibilities:

1. Ensureoffice is openin a timely mannerand cleanliness of patient waiting area

1. Verify Patient Insurance

1. Ensurepatient hasvalidinsurance duringvisit.

1. Verify insurance for upcoming visits daily.

1. Update patient profiles

1. Ensure accuracy of “Sign-In” information

1. Check in/Check out patients inElectronic Medical Record system (EMR)

1. Communicate withclinicians daily for telehealth services

1. Answer and transfer Phone calls in a professional manner

1. Daily contact withclients,clinicians, CSWs and staff

1. Handle prior authorization call request

1. Handle bloodwork call request to PCP/Clinics

1. Contacting clients for and with updates(Apt reminders, insurance updates, connecting to clinicians)

1. Handle all medical record request

1. Handle GAINSand LOCUSuploads

1. Other Office Task as needed within reason

Scheduling:

1. Schedule appointmentsand follow-upsin the EMRsbased on client’s insurance

1. Scheduling for all CSWs and Group Facilitators appointments

1. Monitor expiredTxPlans,PsychEvals, and Diagnostic Assessmentsandscheduleclients accordingly.

1. Coordinate daily with all users about schedule changes

Job Specification:

Administrative Assistant preferably have minimum of 2 years of experience in medical/Outpatient Offices. Must be able to multi-task, and maintain professional conduct at all times in front of patients, and their families. Must have a minimum High School Diploma, and/or GED.

Join our Team!

Company website: https://preventivemeasuresinc.com/

Preventive Measures is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon receipt of and passing all job-related clearances, background checks and regulated requirements as applicable and permissible by law.