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Responsible for receipt of cash and non-cash sales for food items. Responsible for set of cafeteria for meal service. Assist with re-stocking of food items and supplies as time permits. Demonstrate a professional services-oriented and helpful attitude to all customers. Communicate pertinent information that will impact the department or hospital to the Director or Manager/Supervisor.
Minimum Education
High School Diploma or GED .
Minimum Work Experience
2 years related experience (Required)
Functional Accountabilities
Essential Function
Assist with keeping the dining area tables and chairs neat and clean as time permits.
Assist with maintaining the customer service area by restocking supplies and wiping down counters as time permits.
Ability to proficiently operate a cash register and accurately ring up customer purchases.
Demonstrate the ability to handle cash and make change.
Maintain a steady flow of customers to minimize wait time by evidence of short lines.
Maintain accurate records of all transactions.
- Perform other duties as requested.
Sanitation and Safety
Maintain Department and regulatory agency sanitation standards
Clean all assigned work areas according to established procedures.
Complete cleaning assignments within target times.
Dispose of trash and keep around cash register neat and clutter free.
- Follow established food safety guidelines.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
Use resources efficiently
- Search for less costly ways of doing things
Safety
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
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