Director of Sales

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

We are looking for a highly motivated and analytical individual with experience in driving the Sales efforts for hotels or resorts to join our team as Director of Sales, reporting to the hotel's Director of Sales and Marketing. The individual will execute sales activities for the hotel/resort. They will work with strategic partners to create and execute global sales strategies, coordinate creation of sales and on-property collateral, and coordinate initiatives for on-property and local programming.  They will actively participate in the sales efforts by managing current accounts, while prospecting new accounts, including outside sales calls, solicitations, and presentations. They will create and implement sales programs and strategies for the travel industry and corporate travel market to generate property revenue.

The successful candidate will have a proven track record of leading the Sales efforts for a hotel or resort, they will be creative in how they approach marketing, they will be a problem solver, and be open to learning and leading by example.

Your Role:

• Along with the Director of Sales & Marketing, drive sales excellence to increase market share, ADR, and YOY performance.
• Drive the online advertising strategy utilizing strategic partners to achieve growth in website traffic, bookings and conversion
• Drives digital channel direction through data analysis to deliver ROI 
• Drives the creation of on-property promotions and programming while working with applicable departments
• Work closely with the Public Relations team to coordinate PR related to special events
• Develop and drive the sales and marketing plan under the leadership of the DOSM
• Stays abreast of industry trends that the hotel can capitalize on

• Execute sales activities to achieve budgeted goals
• Develop and implement all sales strategies associated with the Consortia, Wholesale, Leisure and Business Travel Market.
• Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market
• Play a pivotal role in hotel sales efforts, including calling on accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis
• Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories.
• Assist in the annual budgeting plan
• Negotiate with clients and achieves maximum revenue/profit potential while satisfying clients' needs
• Enhance the hotel's community's image by actively participating in associations, events, clubs and boards
• Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions

What are we looking for?

• 5+ years’ experience in a Director-level sales role for a Hotel or Resort
• Strong mastery of the hotel's local market and specialty sales niches
• Bachelor’s degree or Equivalent (Communication/Marketing/Advertising preferred)
• SalesForce (Delphi) experience preferred
• Ability to effectively communicate verbally and in written form with the public as well as other team members.
• Essential statistical and analytical skills required to identify revenue opportunities and shortfalls.
• Ability to work both independently and cross-functionally to achieve goals.
• Ability to thrive in a multi-tasked and fast-paced environment.
• Someone with the availability to work when the events are happening, i.e. weekends, nights and holidays

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.