Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Opensity Solutions is seeking an energetic, hospitality-driven Floor Host to serve as the primary point of contact for employees, guests, and visitors within a professional corporate environment. This role is ideal for someone who enjoys creating exceptional customer experiences, building relationships, and ensuring seamless day-to-day office operations.

As a Floor Host, you will provide hands-on support for meetings and events, assist guests with workspace and office resources, and maintain a welcoming, organized, and professional workplace. The ideal candidate is proactive, service-oriented, and thrives in a fast-paced environment where no two days are the same.

Pay Rate: $21.00 per hour
Schedule: Monday – Thursday

Key Responsibilities

Deliver a hospitality-focused experience for employees, guests, and visitors.
Serve as the visible point of contact on office floors, providing guidance, support, and information.
Support conference room meetings by ensuring rooms are properly set up and all requirements are met, including room configuration, supplies, temperature, lighting, and audiovisual equipment.
Connect with meeting organizers and attendees to ensure a seamless meeting experience.
Conduct regular floor walks to maintain the appearance, cleanliness, and functionality of all office spaces.
Assist employees and visitors with workspace reservations and support the client's hoteling and flexible workplace initiatives.
Monitor conference room usage and optimize meeting space utilization by identifying no-shows and reclaiming unused rooms when appropriate.
Respond to inquiries in person, by phone, and via email with professionalism and urgency.
Partner with facilities teams to report and resolve maintenance concerns such as lighting issues, damaged furniture, carpet stains, and other workplace concerns.
Reset meeting rooms following events and ensure spaces are ready for the next reservation.
Anticipate customer needs and identify creative solutions to enhance the workplace experience.

Qualifications

2–3 years of experience in hospitality, hotels, restaurants, event planning, guest services, or a related customer-facing environment.
Strong customer service and interpersonal skills.
Experience supporting meetings, events, or workplace services preferred.
Proficiency with Microsoft Office Suite, Google Workspace, and audiovisual technology.
Ability to stand and walk for extended periods throughout the workday.
Strong organizational skills with the ability to manage multiple priorities.
Professional appearance, communication style, and demeanor.
Ability to interact confidently with individuals at all levels of an organization.

What Makes You Successful

Passion for delivering exceptional customer service.
Strong attention to detail and follow-through.
Ability to remain calm and professional in a fast-paced environment.
Excellent verbal and written communication skills.
Proactive problem-solving mindset.
Flexibility and adaptability to changing priorities.
Team-oriented approach with a client-first mentality.

Join Opensity Solutions and help create a best-in-class workplace experience where employees and guests feel welcomed, supported, and valued every day.

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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