Front Desk Coordinator (Receptionist)

Job DetailsJob Location: LEARN D.C. Campus - Washington, DC 20032Position Type: Full TimeSalary Range: $50,000.00 - $55,000.00 SalaryPosition Overview LEARN DC is seeking a highly organized, professional, and welcoming Front Desk Coordinator to serve as the first point of contact for students, families, staff, and visitors. This role is essential to ensuring a safe, efficient, and positive school environment while supporting daily operations and administrative functions. The ideal candidate is detail-oriented, responsive, and able to manage multiple priorities in a fast-paced school setting, while maintaining strong customer service and professionalism.   Key Responsibilities Front Office & Customer Service Greet and assist students, families, staff, and visitors in a warm, professional manner Ensure all visitors follow school safety protocols, including sign-in procedures Serve as the face of LEARN DC, creating a welcoming and organized front office environment Communication Management Answer and direct incoming phone calls promptly and professionally Take accurate messages and respond to general inquiries Monitor and respond to general school email accounts as needed Scheduling & Coordination Manage calendars for school leaders and shared spaces (e.g., conference rooms) Schedule meetings, appointments, and family conferences Coordinate logistics for internal meetings and school events Office Operations & Organization Maintain a clean, organized, and well-stocked reception area Manage incoming and outgoing mail, packages, and deliveries Support office systems to ensure efficiency and organization Administrative Support Assist with data entry, filing, and document management Support enrollment and registration processes as needed Collaborate with the Operations Manager and administrative team on school-wide tasks Provide additional administrative support to staff and leadership as assigned What You'll NeedQualifications High school diploma required; associate’s or bachelor’s degree preferred 1–3 years of experience in a receptionist, administrative, or customer service role (school setting preferred) Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to manage multiple tasks and prioritize effectively Proficiency in Google Workspace and/or Microsoft Office Commitment to maintaining confidentiality and professionalism   Preferred Qualifications Experience working in a school or educational setting Familiarity with student information systems or enrollment platforms Experience supporting compliance-related documentation (e.g., enrollment, records)   Core Competencies (Aligned to LEARN DC) Personally Aligned: Demonstrates professionalism, reliability, and a commitment to the school’s mission Executes & Achieves: Follows through on tasks with accuracy and urgency Interpersonal: Builds positive relationships with families, students, and staff Strategic Thinking: Anticipates needs and proactively supports school operations   Why Join LEARN DC? Be part of a growing, mission-driven charter school serving a diverse student population Work in a collaborative, supportive environment with strong family and community partnerships Play a critical role in shaping the daily experience of students and families