Overview

Hospitality Specialist, Workplace Experience (Conference Services)

IST Management is seeking hospitality-focused professionals to support the workplace experience within a premier law firm in Washington, DC. These roles are responsible for delivering a high-touch, detail-oriented experience across conference room services, catering coordination, and daily workplace support.

The ideal candidate brings a strong work ethic, attention to detail, and a hospitality-driven mindset. This position plays a critical role in ensuring conference rooms, meetings, and client-facing spaces are executed flawlessly and consistently throughout the day.

This is a hands-on role focused on execution, where quality, responsiveness, and professionalism are essential.

Compensation: $24.00 – $27.00 per hour (based on experience)

Schedule: Monday – Friday, standard business hours (flexibility required based on meeting schedules)

Location: Washington, DC (on-site)

IST Management Services is a national facilities management company providing office services, mail and print management, records management, and workplace experience solutions to clients across a wide range of industries. Learn more at: https://www.istmanagement.com

Benefits (Full-Time): Medical, Dental, Vision, 401(k), Paid Time Off, and additional voluntary benefits

Responsibilities

Conference Services & Hospitality Execution

Set up and break down conference rooms to meet meeting and event requirements
Ensure all conference spaces are clean, organized, and presentation-ready at all times
Coordinate and support catering deliveries, setup, and cleanup
Monitor meeting schedules and proactively prepare rooms based on daily activity
Maintain a high level of attention to detail across all meeting and guest-facing spaces
Respond quickly to last-minute requests and changes in meeting requirements
Deliver a consistent, high-touch hospitality experience throughout the workday

Workplace & Team Support

Support overall workplace experience through hands-on service delivery
Communicate effectively with the Site Manager and team to ensure seamless operations
Maintain inventory of conference supplies, pantry items, and hospitality materials
Assist with general workplace support tasks as needed
Uphold professionalism and a positive attitude in all interactions
Work collaboratively to ensure coverage and service consistency
Take ownership of assigned areas and responsibilities

Qualifications

1–3 years of experience in high end hospitality, catering, conference services, events, or similar roles
Experience in a corporate or professional services environment preferred
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Positive, service-driven attitude with a willingness to take initiative
Ability to follow directions while maintaining a high standard of execution

Work Environment & Expectations

On-site role within a professional law firm environment
Active role requiring frequent movement, lifting, and room setup
Fast-paced environment with changing priorities throughout the day
Requires reliability, responsiveness, and consistent attention to detail

Equal Employment Opportunity & Accommodations

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Learn more about this Employer on their Career Site