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Location: Washington, DC
Schedule: Full-time, onsite Monday–Friday
Salary: $71,000 – $80,000 per year
KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Human Resources (HR) Generalist to join our team and provide HR operational support to the Federal Trade Commission (FTC) Human Capital Management Office (HCMO) in Washington, DC.
In this role, you will help support the FTC’s day-to-day HR operations, primarily focusing on employee benefits and retirement services while also assisting with HR processing and staffing needs.
This position is a strong fit for a federal HR professional who is organized, detail-oriented, comfortable handling sensitive information, and able to support both benefits and HR processing needs.
Applicants are reviewed as they are received. Apply today!
RESPONSIBILITIES
Benefits & Retirement Administration
- Promote and support wellness and work-life programs
- Triage incoming benefits inquiries and direct complex matters to FTC Benefits Specialists
- Support Open Season activities, seminars, and workforce engagement events
- Provide basic benefits counseling to employees; in-depth counseling is performed by FTC Benefits Specialists
- Review and process FEHB, FEGLI, TSP, and related benefits forms
- Communicate with OPM, DFAS, insurance carriers, payroll providers, and other agencies as necessary
- Request military service documentation and provide deposit and redeposit guidance using FTC calculation tools
- Calculate redeposit service, FICA, and military deposits
- Compile and verify employee service histories for retirement purposes
- Independently prepare retirement packages with oversight from the Benefits Officer
- Deliver benefits-related briefings during new-hire orientation
- Maintain and update benefits-related systems, including e-Comp, FHR Navigator, and FPPS
- Maintain complete, accurate, and timely records of benefits activities
- Code and process personnel and payroll actions in FPPS within required timeframes
- Prepare pre-appointment packages and assist with new-hire in-processing
- Extend tentative and official job offers as directed
- Review personnel and payroll forms for accuracy and completeness
- Request, upload, and maintain eOPF records and convert paper files to electronic records
- Audit personnel records to ensure accuracy and policy compliance
- Process leave transfers for incoming and current employees
- Provide customer service regarding HR systems, processes, and procedures
- Identify and correct HR processing errors
- Track commemorative awards and maintain award-related files and logs
- Coordinate and conduct new employee orientation
- Respond promptly to employee and management inquiries
- Maintain complete documentation of HR processing activities
- Deliver high-quality, accurate, and timely support across assigned duties
- Adhere to applicable federal regulations, agency policies, and privacy and PII requirements
- Provide courteous, professional customer service to employees, managers, and stakeholders
- Maintain organized, complete, and audit-ready documentation for assigned activities
- Collaborate with HCMO personnel and escalate complex issues appropriately
- Remain flexible in shifting between benefits and HR processing work based on workload demand
- Use Government systems, tools, and templates in accordance with provided guidance
- Incorporate Government comments into draft and final work products within 5 business days of receipt
- Support weekly/bi-weekly activity updates and updated SOPs or workflows as requested
REQUIRED BACKGROUND
- Minimum of 3 years of relevant experience in federal HR processing or benefits
- Ability to process forms, maintain records, calculate retirement service, and use FPPS and benefits systems
- Experience with federal benefits and retirement administration or federal HR processing
- Ability to review and process personnel, payroll, and benefits forms accurately and within required timeframes
- Ability to maintain complete and accurate HR, benefits, and personnel records
- Hands-on FPPS experience is preferred; comparable federal payroll or personnel system experience will be considered
- Ability to provide professional customer service and respond to employee and management inquiries
- Ability to protect personally identifiable information and other sensitive FTC information
EDUCATION
- High school diploma required
LOCATION
- FTC Headquarters, 600 Pennsylvania Avenue NW, Washington, DC 20580
WORK HOURS
- Full-time, Monday – Friday, 40 hours per week
TELEWORK
- Limited telework may be available with prior approvalÂ
SECURITY
- Must meet FTC background investigation, fingerprinting, and suitability requirements
- Must complete required pre-employment security screening and forms
- Must complete FTC Security and Privacy Awareness Training when using agency systems
EMPLOYMENT CLASSIFICATION
- Employment Classification Eligibility—Exempt
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
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