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Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret/SCIClearance Level Must Be Able to Obtain:
Top Secret/SCIPublic Trust/Other Required:
NoneJob Family:
IT Infrastructure and OperationsJob Qualifications:
Skills:
Customer Satisfaction, IT Maintenance, Maintenance Management, Performance Metrics, Planning OperationsCertifications:
NoneExperience:
10 + years of related experienceUS Citizenship Required:
YesJob Description:
MEANINGFUL WORK AND PERSONAL IMPACTÂ Â
Serve as liaison to the Customer on solutions to support Data Maintenance programs, vendor relations, and agency repair actions in support of the client’s mission readiness.
Ascertain industry best practices to identify new and/or unique solutions that drive customer satisfaction.
Responsible for internal communications and presentations related to key performance metrics, maintenance updates and maintaining on-going equipment information.
Manages the day to day supply of logistics and maintenance -related data to the client. Â Provides detailed written presentations to the client on current and future maintenance requirements.
Investigates potential risk and other matters of significance, and provides and implements solutions to ensure the client is successful in their mission.
Negotiates with supply and repair sources to meet mission requirements.
Works in conjunction with various parties such as field support representatives and customer service representatives to handle issues and ensure support plans are in place to maintain long-term satisfactory customer relationships. Implements, monitors and adjusts solutions to ensure the integration of support considerations as needed.
Responsible for assisting the strategic and operational planning of Customer maintenance and logistics operations.
Ensures all personnel understand and follow the guidelines and requirements for all maintenance and logistics operations.
WHAT YOU’LL NEED TO SUCCEED Â
Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.  Experience may be substituted for education. Â
Minimum of 5 years of experience
REQUIREDÂ Â
Clearance Level Must Currently Possess: Top Secret and SCI eligibleÂ
Location: OnsiteÂ
Required: US Citizenship Â
Required: DoD 8140 IAT II compliant  Â
GDIT IS YOUR PLACEÂ Â
At GDIT, the mission is our purpose, and our people are at the center of everything we do. Â
Growth: AI-powered career tool that identifies career steps and learning opportunities.
Support: An internal mobility team focused on helping you achieve your career goals.
Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off.
Community: Award-winning culture of innovation and a military-friendly workplace.
Scheduled Weekly Hours:
40Travel Required:
NoneTelecommuting Options:
OnsiteWork Location:
USA DC Washington - Customer Proprietary (DCC076)Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransLearn more about this Employer on their Career Site
