Live Event Support Technician

Job Title: Live Event Support Technician

Company Overview:
Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada. We are currently hiring on behalf of a leading media & broadcasting client.

Project Description:
Seeking a Live Event Support Technician to support live events at a major DC-area arena (Caps/Wizards/Mystics games, concerts, eSporting events). Role involves Tier 1 IT support and broadcast/A/V assistance, primarily evenings and weekends.

Key Responsibilities:

• Provide real-time IT/broadcast support during live events (nights, weekends, holidays)
• Maintain computer systems, network devices, and broadcast/A/V equipment
• Test, maintain, and fabricate cables and adapters
• Set up and support Zoom, Teams, and WebEx conferencing
• Image and manage endpoints via Intune, AutoPilot, and JAMF Pro
• Deliver Tier 1 support and document resolutions in ticketing system
• Build and maintain SOP guides

Mandatory Skills:

• 3+ years in a Broadcasting/Technical hands-on role
• Hands-on experience with Windows and Mac OS
• Working knowledge of network switches, cabling, and IP configuration
• Understanding of broadcast signal flow (routers, switchers, cameras, RF)
• Ability to work nights, weekends, holidays; lift up to 50 lbs

Nice-to-Have Skills:

• CompTIA A+ Certification
• NetAlly Tool experience
• Arista switch/router experience
• 2110 knowledge